Sr Delivery Consultant - AI Workforce

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Are you passionate about helping organizations unlock the power of AI in a secure and responsible way?

Do you enjoy working with customers to transform the digital workplace and deliver measurable business outcomes?

Would you like to be at the forefront of Microsoft Copilot and AI-powered innovation?

At SoftwareOne, you’ll join a global, diverse team of professionals dedicated to delivering exceptional customer experiences. We empower our teams to innovate, collaborate, and continuously develop their skills through world-class learning and development programs.

As a Sr Delivery Consultant – AI Workforce, you will help enterprise customers adopt and maximize the value of AI-powered workplace technologies. Working closely with customers, Microsoft, Solution Architects, Sales teams, and Customer Success Managers, you'll design and deliver secure AI solutions that improve productivity, collaboration, governance, and business performance.

Key responsibilities:

• Lead AI readiness assessments, envisioning workshops, and adoption roadmaps for enterprise customers.

• Design and implement Microsoft Copilot and Microsoft 365 workplace solutions that drive business value.

• Develop AI governance, security, compliance, and information protection frameworks.

• Identify business use cases and enable productivity improvements through AI and automation.

• Contribute to the development of AI managed services, methodologies, and reusable delivery assets.

• Support customer engagements by providing technical expertise during solution discussions and proposals.

• Strong knowledge of Microsoft 365 and Microsoft Copilot technologies.

• Experience with Microsoft security, compliance, and governance solutions, including Purview, Defender, and Entra ID.

• Understanding of digital workplace transformation and AI adoption strategies.

• Ability to engage stakeholders and guide organizational change and user adoption initiatives.

• Consulting mindset with strong communication, facilitation, and problem-solving skills.

• Familiarity with Power Platform and Copilot Studio is highly desirable.