Sr Dir Employee Experience Delivery

Chicago, IL Full time 09/22/2026 R0055797 Compensation: $146,700.00 - $272,400.00

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This role will be responsible for leading five journey teams and a small team of HR Liaisons. It will be responsible for creating a culture of collaboration between journeys and HR Liaisons and among other areas of HR to effectively deliver engaging and inclusive employee journeys. This includes delivery of a high-quality, tailored experience across journeys for business leaders. They will also lead, inspire, coach, and develop the Journey Owners and HR Liaisons as well as the broader teams.

Required Job Qualifications:

• Bachelor’s degree and 12 years of relevant experience
• 5 years management experience
• Experience supporting M&A or business integration in HR
• Experience delivering people programs and/or supporting employee services
• Experience redesigning processes and driving continuous improvement
• Data-driven strategic decision making
• Leadership and organizational skills
• Executive level communication and influence skills
• Comfort with change, nimble ways of working
• Collective ownership mindset
• Continuous improvement mindset
• Service orientation and customer obsession
• Desire to understand key stakeholder needs and proactively deliver
• Innovation acumen and ability to drive repeatable processes while using technology to improve
• Overseeing the annual budget and allocating resources for various projects and operational needs.
• Translating needs and initiatives into compelling business cases.
• Conducting cost-benefit analyses to justify investments and ensure ROI.

Preferred Job Qualifications:

• Six sigma certification

Compensation: $146,700.00 - $272,400.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please visit https://careers.hcsc.com/totalrewards (opens in new window)