Sr Director - Program Management

For our client, we are seeking a Sr Director - Program Management to join the team of a leader in the Business Services space.

This senior leader will guide complex technology programs that support field operations and large-scale service execution. The role will focus on improving workflow performance, strengthening connectivity and equipment readiness, and aligning cross-functional teams around critical milestones. It is a highly collaborative position that connects business needs, technical solutions, and operational outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $154,800 – $258,000 annually

Responsibilities

• Oversee the outage execution process and related application portfolio
• Manage the performance and optimization of applications supporting outage workflows
• Lead logistics for IT equipment provisioning for the field workforce
• Ensure robust connectivity solutions for onsite teams
• Drive technology programs that increase field productivity
• Translate business challenges into actionable technical solutions
• Align IT initiatives with outage milestones and customer satisfaction goals

Qualifications

• Bachelor's degree in Information Technology or a related field
• Minimum 10 years of relevant experience in IT management
• Strong business analysis and problem-solving skills
• Proven track record of executing plans and delivering results
• Ability to manage risks and uncertainties across teams

Benefits

• Medical, dental, vision, and prescription drug coverage
• Access to a Health Coach and 24/7 nurse resource
• Retirement savings plan with company matching contributions
• Tuition assistance and adoption assistance
• Paid parental leave, disability benefits, and life insurance
• 12 paid holidays and permissive time off

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.