Sr. Director - SAP Basis

Position Title: : Sr. Director - SAP Basis (CloudOps Practice)

Location: Bangalore/Mangalore/BBSR/Kolkata

Experience : 18-25 years

About the Role : We are looking for an entrepreneurial and technology-driven leader to establish and scale our Cloud Operations (CloudOps) Practice focused on SAP Business Technology Platform (SAP BTP) and Enterprise Cloud Services. This role combines practice leadership, solution consulting, managed services, cloud engineering, customer advisory, and go-to-market strategy. The successful candidate will build differentiated CloudOps offerings, lead large delivery teams, drive innovation, and partner with sales to grow CloudOps revenues. The ideal candidate is equally comfortable engaging CXOs in advisory discussions, defining managed service offerings, architecting cloud platforms, and leading high-performing engineering and operations teams.

Key Responsibilities

1. Practice Leadership

· Build and own the CloudOps Practice strategy and roadmap.

· Define service offerings and managed services portfolio.

· Develop reusable frameworks, accelerators, automation assets and IP.

· Build delivery excellence across Cloud Operations.

· Hire, mentor and grow a high-performing CloudOps organization.

· Establish governance, KPIs, operational excellence and service maturity.

2. Customer Advisory & Consulting

Lead advisory engagements around:

· SAP BTP adoption strategy

· Cloud Operations maturity assessments

· Cloud operating model design

· Platform modernization

· Governance frameworks

· Operational readiness

· Enterprise architecture recommendations

Help customers maximize business value from SAP BTP investments.

3. Managed Cloud Services - Own service offerings around:

Platform Administration

· SAP BTP Global Account & Subaccount Administration

· Entitlement Management

· Service Provisioning

· Destination Management

· Connectivity Monitoring

· User & Access Administration

Security & Compliance

· Security Operations

· Compliance Assessments

· Audit Readiness

· Identity Management

· IAS / IPS Administration

· Role Based Access Control (RBAC)

· Single Sign-On (SSO)

Monitoring & Observability

Build enterprise monitoring offerings including:

· SAP Cloud ALM (CALM)

· Application Monitoring

· Distributed Tracing

· Log Analytics

· Metrics & Alerting

· Synthetic Monitoring

· Infrastructure Monitoring

4. Cloud Engineering & Automation

Drive engineering capabilities around:

· CI/CD Automation

· Infrastructure Automation

· Platform Automation

· Operational Runbooks

· Self-healing Automation

· DevSecOps

· SRE Practices

5. High Availability & Disaster Recovery

Own HADR services for SAP BTP workloads including:

· Integration Suite

· Critical Platform Services

· Backup & Recovery Strategy

· Business Continuity

· Disaster Recovery Planning

· Resilience Testing

6. FinOps & Cost Optimization

Lead Cloud Financial Operations including:

· Cloud Cost Optimization

· Hyperscaler Cost Analysis

· AI Token Consumption Tracking

· API Consumption Analytics

· Cost Allocation

· Chargeback & Showback

· Capacity Planning

7. AI Governance & Platform Strategy

Build governance frameworks around:

· AI Model Lifecycle Governance

· Responsible AI

· Platform Governance

· Enterprise Account Models

· BTP Global Account Strategy

· Subaccount Design

· Environment Strategy

· Architecture Standards

8. Product & Solution Development

Develop value-added CloudOps solutions including:

· Log Analytics Platform

· Observability Dashboards

· Payload Storage & Archival

· Operational Insights

· Automation Tools

· AI-assisted Operations

· Predictive Monitoring

9. Go-To-Market Leadership

Partner with Sales and Pre-sales to:

· Define CloudOps service offerings

· Create solution playbooks

· Develop pricing models

· Support customer proposals

· Participate in strategic pursuits

· Present executive briefings

· Drive practice revenue growth

Desired Expertise - Deep experience in several of the following:

SAP

· SAP Business Technology Platform (BTP)

· Integration Suite

· SAP Cloud ALM

· SAP Cloud Identity Services (IAS/IPS)

· SAP HANA Cloud

· SAP Build

· SAP AI Foundation (preferred)

Cloud Platforms

· AWS

· Microsoft Azure

· Google Cloud Platform

Observability

· Dynatrace

· Datadog

· Splunk

· Grafana

· Prometheus

· OpenTelemetry

DevOps

· GitHub Actions

· Azure DevOps

· Jenkins

· Terraform

· Kubernetes

· Docker

Security

· IAM

· RBAC

· Zero Trust

· Cloud Security

· Compliance Frameworks

· SOC2 / ISO27001 awareness

FinOps

· Cloud Financial Management

· Cost Optimization

· Budget Governance

· Chargeback Models

Leadership Expectations - The successful candidate will:

Build a market-leading CloudOps Practice.

· Define innovative managed service offerings.

· Create reusable intellectual property.

· Drive automation-first operations.

· Establish operational excellence.

· Build strong customer relationships.

· Mentor future CloudOps leaders.

· Collaborate across Engineering, Sales, Delivery, Product and Consulting teams.

· Drive business growth and profitability.

Qualifications

· Bachelor's degree in Engineering or Computer Science (Master's preferred).

· 18–25 years of experience in Enterprise IT, Cloud Operations, Platform Engineering or Managed Services. 8+ years leading large technology teams.

· Strong SAP BTP experience is highly desirable.

· Experience managing multi-million-dollar managed services engagements.

· Proven success in building consulting or managed service practices.

· Experience engaging CIO, CTO and Digital Transformation leaders.

Pay: ₹4,000,000.00 - ₹4,500,000.00 per year

Work Location: In person