Sr Employee Experience Specialist

Are you ready to take off your career at one of the best places to work?

At Aeromexico, we are dedicated to offering our passengers the best travel experience. This is possible thanks to having the best talent in the industry. We strive to help all our employees grow, develop, and reach their full potential to achieve success in an inclusive, diverse, and equal environment.

Are you up for the challenge?

We are looking for a Senior Employee Experience Specialist to deliver extraordinary experiences for our customers.

This role is ideal for a strategic, innovative, collaborative individual who understands how to manage Aeromexico Group’s recognition strategy, rituals, ceremonies, and key employee moments, ensuring the design, implementation, and continuous evolution of experiences that strengthen organizational culture, engagement, and employees’ sense of belonging. The role serves as a functional reference for employee experience design, establishing guidelines, standards, and governance mechanisms that ensure consistency and quality across initiatives. It also requires coordinating the employee experience portfolio and roadmap, partnering with HRBPs, HR COEs, Internal

Communications, business areas, and strategic vendors; managing budgets and resources; measuring engagement, participation, and cultural impact through KPIs and insights; and identifying trends, best practices, methodologies, formats, and solutions that continuously enhance the relevance, sustainability, and impact of the employee experience model.

Educational requirements:

• Bachelor’s degree in Business Administration, Human Resources, Organizational Psychology, Communications, Marketing, Public Relations, or a related field.
• Specialization or diploma in Employee Experience, Organizational Culture, Organizational Communications, Change Management, or Organizational Development is preferred.

Experience:

• 5+ years of experience in Employee Experience, Internal Communications, Organizational Culture, Employer Branding, or Human Resources.
• Experience designing and implementing recognition and engagement strategies, as well as managing corporate recognition programs, events, rituals, ceremonies, or employee experience initiatives.
• Experience managing cross-functional projects involving multiple stakeholders, coordinating scope, timelines, resources, vendors, and dependencies.
• Experience managing budgets, resources, and strategic vendors while ensuring service quality, efficiency, compliance, and optimization of return on investment.
• Experience partnering with HRBPs, HR COEs, Internal Communications, and business teams to align employee experience initiatives with organizational priorities and facilitate adoption.
• Experience using engagement, participation, cultural impact, and other relevant KPIs to evaluate employee experience initiatives, analyze results, and generate actionable insights.
• Experience identifying trends, best practices, and innovation opportunities to continuously evolve recognition and employee experience programs.
• Experience in companies with global operations is preferred.

Skills to succeed:

• Strong knowledge of Employee Journey and Employee Value Proposition (EVP).
• Knowledge of employee recognition, engagement, organizational culture, and change management.
• Strong project management capabilities, including planning, prioritization, scheduling, resource coordination, and management of multiple simultaneous initiatives.
• Budget administration and financial control capabilities.
• Ability to design, monitor, and analyze KPIs and translate results into actionable insights and recommendations.
• Advanced proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
• Proficiency in Generative AI tools such as ChatGPT, Microsoft Copilot, Gemini, or similar solutions.
• Strong stakeholder management and influencing skills, with the ability to build effective relationships and drive alignment across Human Resources, Communications, and business teams.
• Strategic thinking with the ability to translate People Experience and business priorities into recognition and employee experience initiatives.
• Innovation and creativity to identify new trends, formats, methodologies, and solutions that enhance the employee experience.
• Strong analytical thinking and problem-solving capabilities to address complex situations and improve the impact of initiatives.
• Strong organizational and prioritization skills to manage multiple projects and requirements with different levels of complexity.

Join us!

Aeromexico is the ideal place to unleash your potential in a diverse, equitable, and inclusive environment where you can grow professionally and embrace our culture.

Fasten your seatbelt! This is your chance to elevate the journey into an extraordinary experience.

Aeromexico provides equal opportunities and does not discriminate against employees or applicants based on their race, religion, sex, country of origin, age, disability, sexual orientation, gender identity and expression, pregnancy, or illness.

Important: The Aeromexico Talent Acquisition team will identify themselves properly and will never request payments or banking information during the selection process. Please check our job openings only through official channels.