Sr. Employee Relations Associate

Job Summary

The Sr. Employee Relations Associate manages and supports the organization's labor and employee relations activities, drives employee engagement initiatives, and helps establish and monitor HR governance standards. The role ensures compliance with applicable labor laws, regulations, and company policies; supports grievance and dispute resolution; strengthens employee connection and commitment to the organization; and maintains consistent, properly documented, and legally compliant HR practices across the organization.

Key Responsibilities

A. Employee Relations & Labor Relations

• Manage and monitor labor relations matters and issues affecting the organization and its employees, promoting fair, consistent, and lawful practices.
• Maintain constructive and professional relationships between management and employees, employee representatives, or labor organizations.
• Monitor Philippine labor laws, DOLE issuances, and relevant jurisprudence; assess company policies for compliance and coordinate closure of identified gaps.
• Receive, document, and monitor grievances and labor-related complaints; facilitate resolution and escalate unresolved cases to HR management and/or Legal Counsel.
• Monitor labor-related cases from initial complaint through resolution, preparing case summaries, timelines, and reports, and maintaining a confidential case database.
• Coordinate with DOLE and other government agencies on labor-related matters, including responding to notices, inspections, conferences, and other proceedings.
• Identify potential labor relations risks and recommend preventive measures to minimize disputes and legal exposure.
• Develop, review, and recommend improvements to labor relations policies, procedures, and guidelines.
• Prepare regular reports on labor relations cases, grievances, disputes, compliance matters, and emerging risks.
• Conduct or coordinate orientation and training on labor relations policies and grievance procedures, and advise supervisors on handling labor-related concerns.

B. Employee Engagement

• Develop and implement employee engagement programs and initiatives aligned with organizational goals and employee needs, including recognition, team-building, wellness, and culture-building activities.
• Plan and administer employee engagement surveys, pulse surveys, focus group discussions, and other employee voice mechanisms.
• Consolidate, analyze, and interpret employee feedback to identify engagement trends and opportunities, and present findings and recommendations to management.
• Support Employee Relations initiatives that promote positive and productive relationships between employees and management, referring grievances or disciplinary matters to the appropriate authority.
• Develop and coordinate employee engagement communications, campaigns, and two-way communication channels between employees and management.
• Develop, coordinate, and administer employee recognition and appreciation programs aligned with company values.
• Support initiatives that enhance employee experience, morale, belonging, and workplace culture throughout the employee lifecycle.
• Maintain records of engagement activities, participation, and survey results; prepare engagement reports, dashboards, and data-driven recommendations.
• Coordinate engagement activity logistics, timelines, documentation, and budgets with Department Heads, HR teams, and service providers.
• Receive and document employee concerns relating to engagement and workplace experience, and escalate formal Employee Relations cases as appropriate.

C. HR Governance

• Develop, review, update, and maintain HR policies, procedures, and guidelines, and maintain the HR Policy Masterlist and official policy repository.
• Monitor compliance with Philippine labor laws, DOLE requirements, and applicable regulations; maintain the HR Compliance Calendar and track regulatory changes.
• Establish and maintain standard HR processes and SOPs, ensuring they are properly documented, approved, and implemented.
• Maintain HR approval and authority matrices, and monitor compliance with required approvals and segregation of duties.
• Identify, assess, and monitor HR-related risks; maintain the HR Risk Register and escalate significant or recurring risks to the HR Head.
• Coordinate HR internal and external audits, including HRIS auditing, and track audit findings and corrective actions until closure.
• Establish standards for HR document management, retention, and version control, ensuring confidential HR information is accessible only to authorized personnel.
• Prepare regular HR governance reports and dashboards covering compliance, risks, audit findings, and process gaps, and recommend improvements.
• Coordinate with all HR functions and departments on governance requirements, reviewing proposed HR policies and processes for proper controls and approvals.

D. General

• Coordinate with HR Business Partners, Department Heads, Legal Counsel, and other stakeholders on matters spanning labor relations, engagement, and governance.
• Participate in HR projects and organizational initiatives across Employee Relations, Employee Engagement, and HR Governance.
• Perform other related duties and responsibilities as may be assigned by the HR Head

Job Qualifications:

• Bachelor's degree in Human Resources, Industrial Relations, Psychology, Business Administration, Organizational Development, Legal Management, or a related field.
• Preferably with experience in Employee Relations, Labor Relations, Employee Engagement, HR Business Partnering, HR Generalist and HR Governance.
• Working knowledge of Philippine labor laws, DOLE regulations, and other employment-related regulatory requirements.
• Experience handling employee grievances, labor disputes, government labor proceedings is an advantage.
• Experience in handling employee surveys, engagement activities, and employee communications is an advantage.
• Experience in policy development, audit, compliance monitoring, process improvement, or risk management is an advantage.
• Effective interpersonal, communication, and negotiation skills.
• Effective organizational and problem-solving abilities.
• Ability to work collaboratively in a fast-paced environment.
• High level of professionalism and discretion in handling sensitive and confidential information.
• Proficient in MS Applications (Word, Excel, Powerpoint, Outlook and etc.)

Benefits:

• Leave credits
• Group Life Insurance
• HMO
• Annual salary increase
• Performance incentive and year-end bonus

Work Location:

Alexcy One Building, 51 Presidents Avenue, BF Homes, Paranaque City

Job Types: Full-time, Permanent

Pay: Php23,000.00 - Php25,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Human resources: 5 years (Required)

Work Location: In person