Sr. Engagement Manager

About BrightEdge

 

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa.  Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apart are our people.  With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible.  If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

About the Role

 

BrightEdge is looking for a hands-on, entrepreneurial sales professional who wants to drive sales and high-value services engagements for BrightEdge Professional Services (PS). <span data-ccp-props="{"335559739" 160}">

Our Professional Services team provides consulting services that have an impact on a client’s digital marketing strategy and helps solve their SEO and AEO (Answer Engine Optimization) needs within the BrightEdge platform. The team leverages our proven methodologies to deliver search and LLM (Large Language Model) visibility results and generates revenue for the company. <span data-ccp-props="{"335559739" 160}">

As the

Sr. Engagement Manager

, you will develop relationships with top decision-makers to drive business growth within new and existing clients. This is a sales-intensive role that requires a driven individual with a keenly analytical mind, intellectual curiosity to identify new opportunities, and assertive instincts to close deals. You will lead the charge in designing consulting services for enterprise brands to optimize not just for traditional search engines (like Google and Bing) but also for conversational AI and answer engines (like ChatGPT, Gemini, Claude, and Perplexity).

How You'll Spend Your Time

• 1. Business Development & Practice Growth

  <span data-ccp-props="{"134245418" true,"134245529" true,"335559738" 240,"335559739" 120}">

• Drive Professional Services Sales

  Design high-value services engagements that encompass both enterprise SEO and emerging AEO/LLM visibility strategies. Be part of an annual team consulting sales quota, while achieving and/or exceeding monthly and quarterly bookings targets. <span data-ccp-props="{"335559739" 160}">

• Lead Discovery & Proposals

  Own the early-stage sales lifecycle for Professional Services, which includes leading PS discovery conversations, scoping technical projects, and drafting services proposals, Statements of Work (SOWs), and leading contract negotiations. <span data-ccp-props="{"335559739" 160}">

• Upsell & Cross-sell

  Actively identify opportunities to expand existing client accounts by introducing new service offerings, customized technical consulting, and AI-readiness packages. <span data-ccp-props="{"335559739" 160}">

• Practice Development

  Contribute to practice development initiatives through the development of service offerings, best practices, methodologies, and other intellectual capital focused on SEO and conversational search optimization. <span data-ccp-props="{"335559739" 160}">

  2. Client Relationship Management

  <span data-ccp-props="{"134245418" true,"134245529" true,"335559738" 240,"335559739" 120}">

• Primary Point of Contact

  Act as the primary point of contact and strategic sales leader for Professional Services sales across enterprise accounts. <span data-ccp-props="{"335559739" 160}">

• Relationship Building

  Build and maintain strong, executive-level relationships to deeply understand client needs, business objectives, and digital marketing expectations. <span data-ccp-props="{"335559739" 160}">

• Escalation Management

  Act as a critical escalation point for PS services if and when needed, ensuring client satisfaction and project alignment. <span data-ccp-props="{"335559739" 160}">

• AEO & SEO Evangelism

  Educate executive stakeholders on the shifting search landscape, demonstrating how combining traditional SEO with advanced AEO protects and expands their brand's digital footprint. <span data-ccp-props="{"335559739" 160}">

  3. Team Collaboration & Operational Excellence

  <span data-ccp-props="{"134245418" true,"134245529" true,"335559738" 240,"335559739" 120}">

• Cross-Functional Delivery Alignment

  Collaborate closely with internal Professional Services teams (including consultants and Project Managers) to ensure that proposed deliverables are scoped accurately and delivered seamlessly. <span data-ccp-props="{"335559739" 160}">

• Client Success Integration

  Keep the Customer Success (CS) and Account Management teams fully informed and aligned regarding PS activities, pipelines, and developments within their accounts. <span data-ccp-props="{"335559739" 160}">

• Value Demonstration & Case Studies

  Take an active role in analyzing the ultimate success of PS recommendations. Translate these results into impactful Quarterly Business Reviews (QBRs) and written case studies to strengthen client relationships, develop new sales collateral, secure MRR and PS retention, and drive further cross/upsell opportunities. <span data-ccp-props="{"335559739" 160}">

We're excited about you if you have

Education

Bachelor’s degree with experience selling and/or delivering marketing services, or experience with products and/or processes related to digital marketing. <span data-ccp-props="{"335559739" 160}">

Experience

8+ years’ experience in marketing and/or consulting sales, with a proven track record of managing and closing deals. <span data-ccp-props="{"335559739" 160}">

Modern Search Competency

At least some familiarity with

Search Engine Optimization (SEO)

and Answer

Engine Optimization (AEO)

. <span data-ccp-props="{"335559739" 160}">

Client Management Skills

Excellent client management instincts, with a proven ability to build trust and manage executive-level relationships. <span data-ccp-props="{"335559739" 160}">

Communication & Facilitation

Outstanding written and verbal communication skills, with an executive presence and extensive facilitation experience. <span data-ccp-props="{"335559739" 160}">

Technical Project Scoping

Proven experience scoping technical projects, developing SOWs,

and account planning with global enterprise customers. <span data-ccp-props="{"335559739" 160}">

Benefits

• Motivating, high-impact work that builds your career

• Medical, dental, and vision insurance with multiple package options

• 15-23 days PTO depending on tenure plus 10 paid holidays

• Pet insurance to keep your fur family happy and healthy

• Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs

• No or low cost therapy and professional coaching sessions through Spring Health

• Fully stocked kitchens at your workplace

• 4-6 weeks fully paid parental leave

How we work

 

BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work. 

The total compensation for this role (OTE) is based on a 70/30 split of base salary and variable pay. Actual Compensation is based on experience, location, and other job or candidate related factors.