Sr Engineer - Global Service Operations

• We are seeking an experienced VERSA SD WAN Network Engineer with strong hands on expertise in design, implementation, and support of VERSA SD WAN solutions.
• The ideal candidate should have solid routing and switching knowledge, enterprise network troubleshooting skills, and relevant industry certifications including VNX 100, CCNA, and CCNP Routing.

Key Responsibilities

• Design, deploy, configure, and support VERSA SD WAN solutions in enterprise environments
  Manage VERSA components including:
• VERSA Director
  VERSA Controller
  VERSA Analytics
  VERSA FlexVNF / CPE

Perform end to end SD WAN implementation including:

• Branch turn ups
  Zero Touch Provisioning (ZTP)
  Policy creation and traffic steering
• Troubleshoot complex network issues related to:
• SD WAN overlays and underlays
  Routing (BGP, OSPF, static routing)
  WAN links (MPLS, Internet, LTE/5G)
• Monitor network performance, availability, and security using VERSA Analytics
  Integrate SD WAN with security features such as:
• Stateful firewall
  IPS/IDS
  VPN (IPSec / SSL)
• Perform changes, upgrades, patches, and migrations with minimal downtime
  Work closely with service providers, ISPs, and internal stakeholders
  Prepare and maintain network documentation, diagrams, and SOPs
  Participate in L2/L3 support, incident resolution, and root cause analysis (RCA)
  Follow ITIL change management and operational best practices

Technical Skills & Requirements
Mandatory Skills

• Hands on experience with VERSA SD WAN - minimum 4 years
  Strong understanding of:
• Routing protocols: BGP, OSPF, Static Routing
  SD WAN architecture and overlays
  NAT, QoS, traffic shaping, and load balancing
• Excellent troubleshooting and analytical skills

Certifications (Mandatory)

• VERSA Certified Professional - VNX 100
  CCNA
  CCNP Routing (or CCNP Enterprise)

Good to Have

• Experience in multi vendor SD WAN environments
  Exposure to cloud connectivity (AWS / Azure / GCP) with SD WAN
  ITIL foundation knowledge
  Scripting or automation exposure (basic Python, Ansible - optional)
• Soft Skills
• Strong communication and documentation skills
  Ability to work independently and in a team
  Customer focused mindset
  Willingness to work in shifts/on call if required