Sr. Exec-Customer Service(Freight Forwarding-ODC Shipments)

Role & responsibilities

Managed end-to-end operations for Over Dimensional Cargo

(ODC) shipments, ensuring safe, timely, and cost-effective

cargo movement.

Managed SOC (Shipper-Owned Container) slot procurement,

negotiating rates and securing vessel space with shipping

lines and service providers.

Coordinated with port terminals, shipping lines,

transporters, and operational teams to ensure seamless

cargo handling and vessel planning.

Maintained strong relationships with customers, freight

forwarders, agents, and other stakeholders to ensure

efficient communication and customer satisfaction.

Collaborated with principals and internal departments to

optimize logistics processes and improve operational

efficiency.

Preferred candidate profile

Having relevant experience in handling ODC shipments