Sr. Executive - Collections

Position: Sr. Executive/AM - Collection

Location: New Delhi

Experience: upto 5 Years

Industry Preference: Candidates from Mall / Retail / Commercial Real Estate background will be preferred.

Job Summary

We are looking for a proactive and detail-oriented Executive Collection to manage rental and other receivables, ensure timely collection of dues, monitor outstanding accounts, and coordinate with tenants and internal teams for effective revenue management.

Key Responsibilities

• Ensure timely collection of rent, CAM, utility charges and other dues from tenants.
• Regularly monitor outstanding receivables and take necessary action for reduction of overdue amounts.
• Prepare and track Receivables Ageing Reports and maintain accurate records.
• Conduct regular follow-ups with tenants for overdue payments and ensure timely escalation of long-pending accounts.
• Coordinate with tenants, leasing, finance, operations and other internal teams for payment and billing-related issues.
• Handle rental and utility billing and ensure accuracy and timeliness of invoices.
• Coordinate for NHPC and MG billing in BEPL, KLPL and UP as applicable.
• Assist in credit note issuance and ensure proper supporting documentation and compliance.
• Resolve tenant queries related to billing, collections, invoices and outstanding dues.
• Maintain proper documentation and records relating to collections and receivables.
• Prepare MIS reports related to collections, ageing, outstanding receivables and revenue.
• Ensure accuracy of collection data and support process improvements for better collection efficiency.
• Escalate critical/high-value overdue accounts to the concerned management in a timely manner.

Candidate Profile

• Graduate in B.Com / BBA / MBA (Finance) or equivalent qualification.
• Upto 5 years of relevant experience in collections, receivables, billing or revenue management.
• Candidates with experience in malls, retail, commercial real estate, property management or similar environments will be preferred.
• Good understanding of rental billing, receivables and ageing analysis.
• Strong follow-up and communication skills.
• Good working knowledge of MS Excel and MIS reporting.
• Ability to coordinate effectively with tenants and internal stakeholders.
• Strong attention to detail and ability to work with deadlines.
• Good negotiation, interpersonal and problem-solving skills.