Sr. Expert ICS Digital Enablement (Mid Shift)

• Identify manual workarounds and highly manual processes across Global ICS functions and evaluate opportunities for automation.
• Partner with stakeholders across Governance, Strategy & Transformation, Operational Excellence, Global Business Process Testing, and Global IT Strategy & Testing to understand business needs and automation opportunities.
• Act as the primary liaison between the Global ICS organization and Automation teams, translating business requirements into clear functional specifications.
• Support the enhancement and automation of processes within the Workiva platform.
• Design, develop, and maintain integrations between Workiva and enterprise systems such as SAP S/4HANA, Workday, Anaplan, and other business applications.
• Manage and prioritize the automation opportunity pipeline, monitor project status, and track realized business benefits and efficiency improvements.
• Document existing processes, future-state automated workflows, and business requirements to support development, testing, and implementation activities.
• Provide expertise on SAP reports and transaction codes relevant to ICS and automation initiatives.
• Collaborate with IT, Operational Excellence, and other Global ICS teams to validate automation solutions, participate in testing activities, and support successful deployment.
• Support ongoing ICS operational activities, including Workiva and GRC maintenance, lifecycle management, and reporting activities as needed.

Job Qualifications:

• Experience in process automation, digital transformation, business process improvement, or a related field.
• Strong ability to gather, analyze, and translate business requirements into technical solutions.
• Experience working with Workiva and/or enterprise systems such as SAP S/4HANA, Workday, Anaplan, or similar platforms.
• Knowledge of system integrations, workflow automation, and process optimization methodologies.
• Strong stakeholder management and communication skills, with the ability to collaborate across business and technical teams.
• Experience supporting testing activities, including User Acceptance Testing (UAT).
• Analytical and problem-solving mindset with a passion for driving operational efficiency and innovation.
• Experience in internal controls, governance, risk, compliance, or finance-related processes is an advantage.