Sr. General Affair & Services Officer

Qualification / Requirement

• Bachelor’s degree (S1) in Law, Psychology, Management, Administration, or related field.

• Minimum 3–5 years of experience in General Affairs, GA Services, Facility Management, or related field.

• Experience as GA & Services Officer or similar position is preferred.

• Experience in manufacturing or industrial environment is an advantage.

Responsibilities

• Supervise GA personnel, outsourced workers, daily workers, drivers, and receptionists to ensure compliance with company procedures and job responsibilities.

• Coordinate GA services including transportation, accommodation, canteen, pantry, drinking water, housekeeping, hygiene, gardening, and general facilities.

• Monitor cleanliness, pest control, hygiene, and facility conditions to ensure compliance with company standards.

• Manage and monitor company assets, inventory, housing, office facilities, canteen, prayer room, sports facilities, and other GA-supported facilities.

• Coordinate facility maintenance and repair activities with the Maintenance Department to ensure asset reliability and service availability.

• Review and verify employee service claims and supporting documents to ensure accuracy, completeness, and compliance with company policies.

• Coordinate vendor and outsourced manpower administration, including joiners, leavers, attendance, deployment, and contract compliance.

• Manage and monitor administration, including work permits, visas, stay permits, mandatory reports, renewals, and immigration documentation.

• Coordinate with relevant government institutions, immigration offices, vendors, and authorized agencies regarding documentation.

• Maintain accurate GA, asset, service, and vendor databases and documentation for audit readiness.

• Prepare periodic GA operational, budget utilization, cost-saving, and service performance reports for management review.

• Identify and implement cost-efficiency and service improvement initiatives without compromising service quality and compliance.

• Promote compliance with K3, HACCP, ISO 9001, SMK3, Sustainability, and other applicable company standards and certifications.

• Coordinate GA activities with the HR, GA & PR Manager and other departments to ensure operational requirements are properly supported.

• Perform other duties and responsibilities as assigned by management.