Sr Global Process Experience Consultant

Responsibilities

• Coaching and mentoring GPX consultants who will deploy OpEx/CI activity globally

• Supporting GPX Consultants in training coaching operations/teams/colleagues in OpEx/CI methodology

• Supporting GPX Consultants in coaching operations/teams/colleagues in identifying opportunities for improvement and implementing appropriate solutions

• Working with GPX Business Partners and leaders/key stakeholders to proactively identify opportunities for improvement globally

• Support GPX business partner in business unit scale/scope cost transformation discovery processes to identify efficiencies, process, people and technology solutions

• Expert design and delivery/facilitation of strategic and functional Kaizen events

• Working closely with business change teams (Service Experience, Product Owners etc) to ensure that CI activity and larger change initiatives land seamlessly

• Making sure that PDCA is a core way of working for teams/colleagues that you are supporting so continual learning is built into the approach

• Delivery of direct/indirect benefits (FTE, working capital etc) and programme, project governance

• Delivery of tangible improvements for customers and colleagues

• Building capability within operational teams and support for CI maturity development planning

• Supporting individuals and teams in getting CI certification (where desired)

• Sustaining OpEx/CI culture across Tesco through coaching, mentoring leaders/teams/individuals

• Completion of PIRs to ensure OpEx/CI tools and techniques have been successfully deployed in an area and a culture of improvement is being sustained

• Provide regular progress updates to all levels of stakeholders report benefits to business at defined intervals i.e. able to set up appropriate levels of governance

• Delivery of Maturity assessments and opportunity scoping to support GPX pipeline build and progression

• Support for GPX business case development, mandating/contracting

• Ownership of GPX mobilisation activities

• Design and delivery of leadership training, workshops and Kaizen events

• Delivering processes to Tesco Service Model Process Architecture principles

  Requirements

• Leadership capability

• Business development

• Operating model improvement

• Workshop and training delivery

• OpEx/CI coaching and mentoring - teams, champions, leaders

• Content design

• Programme and project management

• OpEx/CI/Lean Six Sigma methodologies, tools techniques

• Use of MS Office

• Stakeholder engagement

• Change Managment methodologies, tools techniques

• Business case development and cost/benefit analysis

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