Sr. Instructional Designer

• Partner directly with stakeholders and subject matter experts to identify learner needs, business goals, skill gaps, and desired performance outcomes
• Independently drive discovery conversations, gather the information needed to build effective learning solutions, and challenge assumptions to recommend the right enablement approach
• Translate complex processes, tools, and business concepts into engaging, learner centered experiences that support behavior change, application in the flow of work, and measurable readiness outcomes
• Design and develop scalable learning experiences across multiple modalities, including eLearning, facilitator-led sessions, job aids, assessments, workflow-based learning, and blended enablement solutions
• Collaborate with Program Managers, Learning Operations, and Technology Enablement to align learning solutions with business goals, delivery needs, AI-enabled tools, automation opportunities, and learner experience standards
• Facilitate onboarding or enablement sessions when live delivery supports learner engagement or business outcomes
• Gather learner feedback, engagement insights, and performance data to continuously improve learning effectiveness and scalability
• Independently manage multiple projects and shifting priorities with strong ownership, proactive communication, sound judgement and consistent follow-through with appropriate urgency for a fast-paced environment
• Stay current on instructional design trends, learning technologies, AI-enabled workflows, and best practices to continuously evolve enablement approaches
• Complete administrative responsibilities, project updates, and required communications accurately and on time
• Perform other duties as assigned to support Dayforce goals and objectives

QUALIFICATIONS:

• 3+ years of experience in instructional design, enablement, learning development, or a similar role in corporate or professional services environment
• Strong instructional design capability with experience translating complex business concepts into clear, practical, and engaging learning experiences across multiple modalities, including eLearning, virtual instructor-led training, workflow-based support, job aids, and blended learning solutions
• Experience designing and developing digital learning solutions using tools such as Microsoft PowerPoint, Word, and Teams, articulate 360 (Rise, Storyline), Adobe Captivate, Camtasia, Vyond, or similar tools
• Strong consultative, communication, and stakeholder partnership skills, with the ability to influence stakeholders, manage expectations, and work effectively across teams and levels of the organization
• Proven project management and organizational skills, with the ability to manage multiple competing priorities, proactively communicate with stakeholders, and independently drive work forward to meet deadlines
• Strong critical thinking and problem-solving skills, with sound judgment and the ability to challenge assumptions, identify risks, and recommend practical, scalable solutions
• Comfort navigating ambiguity, making decisions with incomplete information, adapting to evolving priorities, and escalating risks appropriately
• Curiosity and willingness to learn new tools, technologies, methodologies, and business processes quickly What Would Make You Really Stand Out
• Experience supporting onboarding or ongoing enablement programs for customer facing teams in a global organization
• Experience in SaaS, consulting, HCM, or other technology-driven environments • Experience designing learning tied to measurable business outcomes such as productivity, quality, readiness, or adoption metrics
• Experience leveraging AI tools to accelerate learning design, streamline development workflows, or enhance learner experiences