(Sr.) Integration Services Application Manager (資深)整合服務應用經理

ᴘᴜʀᴘᴏsᴇ ᴏғ ᴛʜɪs ᴘᴏsɪᴛɪᴏɴ Moxa IT is looking for an Integration Services Application Manager to own the strategy, architecture, governance, and operation of enterprise integration services.

The role is responsible for building a secure, scalable, reliable, and reusable integration capability across SAP S/4HANA, enterprise applications, APIs, event/messaging platforms, and data integration services.

The position acts as the key technical owner and works closely with Enterprise Architecture, SAP, Application, Data, Infrastructure, Cybersecurity teams, vendors, and business stakeholders to establish integration standards, drive S/4HANA integration transformation, reduce technical debt, and enable digital transformation.

ᴍᴀᴊᴏʀ ᴀʀᴇᴀs ᴏғ ʀᴇsᴘᴏɴsɪʙɪʟɪᴛʏ

• Integration Strategy & Platform Management
• Define the Integration Services strategy, roadmap, service model, and operating standards.
• Own the integration platform lifecycle, reliability, performance, scalability, cost, and continuous improvement.
• Evaluate integration technologies and establish reusable enterprise integration capabilities.
• Integration Architecture & Governance
• Define enterprise integration principles, standards, reference architectures, and design patterns.
• Govern integration solutions across API, event-driven, messaging, batch, file, and data integration scenarios.
• Guide major IT projects in adopting appropriate integration architectures and reducing point-to-point integration and technical debt.
• SAP S/4HANA Integration Transformation
• Provide technical leadership and architecture governance for the S/4HANA integration workstream.
• Define and govern integrations between S/4HANA and enterprise applications such as MES, WMS, HR, PLM, BPM, and Salesforce.
• Guide the adoption of SAP Integration Suite/CPI, EIC, SAP APIs, events, and other approved integration patterns.

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• API, Event & Data Integration
• Establish API lifecycle, security, versioning, documentation, monitoring, and governance standards.
• Define appropriate use of API Gateway, SAP CPI/EIC, event platforms, and data integration services.
• Establish integration standards for event streaming, messaging, batch, CDC, and data exchange.
• Operations, Security & Reliability
• Establish monitoring, alerting, logging, tracing, error handling, recovery, and operational practices.
• Ensure integration services meet agreed requirements for availability, performance, security, and recoverability.
• Coordinate incident resolution, root-cause analysis, risk mitigation, and continuous improvement with relevant teams.
• Technical Leadership & Stakeholder Management
• Provide technical direction, architecture guidance, and enablement across Integration Services and major IT initiatives.
• Serve as the key technical contact for SAP, system integrators, technology vendors, and internal stakeholders.
• Build reusable frameworks, standards, templates, and knowledge-sharing mechanisms to improve integration capabilities across the organization.
• Communicate integration strategy, roadmap, risks, and service performance to IT leadership.

ᴊᴏʙ ʀᴇǫᴜɪʀᴇᴍᴇɴᴛꜱ

• Education:
• Bachelor’s degree or above in Computer Science, Information Engineering, Information Systems, or related fields.
• Experience:
• 7+ years of experience in enterprise application integration, middleware, solution architecture, or related IT disciplines.
• 3+ years of experience in integration architecture, platform management, or technical leadership.
• Experience leading cross-functional technical initiatives and working with external vendors.
• Technical Skills:
• Hands-on experience with one or more of the following: SAP Integration Suite/CPI, API Management/API Gateway, Kafka/Event Streaming, ETL/Data Integration.
• Strong understanding of API, event-driven, messaging, batch, and data integration architectures across cloud and on-premises environments.
• Ability to manage the integration lifecycle from requirements analysis and architecture through implementation, deployment, operation, and continuous improvement.
• Preferred Qualifications:
• Experience with SAP S/4HANA integration.
• Experience in IT service management, platform operations, or production support.
• Experience in architecture governance, technical leadership, or platform enablement in a cross-functional environment.
• Other Requirements:
• Fluent English communication skills.
• Strong analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• Ability to influence across teams without direct reporting authority.
• Strategic thinking with a hands-on and continuous-improvement mindset.

ʀᴇǫᴜɪʀᴇᴅ ᴄᴏᴍᴘᴇᴛᴇɴᴄɪᴇꜱ

• Enterprise Integration Architecture & Platform Management
• Strategic Planning & Technical Governance
• System Thinking & Complex Problem Solving
• Stakeholder Management & Cross-team Influence
• Security, Reliability & Risk Management
• Continuous Improvement, Reuse & Automation
• Clear Communication & Technical Leadership