North Texas Tollway Authority
Sr ITS Technician
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Plano, TX, USA
Work mode:
Onsite
Published on:
26 September 2026
What they need
Summary:
The Sr ITS Technician supports the Intelligent Transportation Systems by configuring, deploying/installing, monitoring, and maintaining systems, troubleshooting system issues, tracking trends, and testing equipment and applications. This position also requires technicians to be on a rotating on-call schedule, work overtime when necessary, and be available for emergency call-outs during off hours, non-scheduled weekends, and holidays.
Retention Bonus: $1,500
Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.
Responsibilities:
- Supports and maintains ITS systems and equipment by troubleshooting problems, and equipment failures, replacing defective parts, upgrading, installing software/firmware updates on various devices, maintaining gate controllers, and troubleshooting data network.
- Uses their knowledge of color-coded cable to Complete cabling and wiring of cabinets and gantry buildings.
- Documents work through the ticketing system and responding to emails and phone calls to calls to support SOC.
- Performs preventive and proactive maintenance on ITS equipment, according to manufacturer’s guidelines by inspecting, testing, and servicing the equipment to ensure proper system operations and reduce downtime.
- Terminate various cables and connections such as Cat-5, Cat-6, Coax, Camera cable, and unique wire specific to certain devices.
- Provide updates using Microsoft Office Applications such as Word and Excel.
- Interfaces equipment to hardware, configures IP-based equipment, and runs commands with the ability to understand Linux OS.
- Tests equipment for production deployment and works with the analytics team to implement devices into the system and resolve issues.
- Installation of Wavetronix Antennas, CCTV cameras and mounts, deployment of UPS batteries in weights of 75 lbs and more, transport ITS cabinets, and cable spools.
- Performs arial work of up to 100ft with the assistance of a bucket truck
- Installs new ITS equipment on roadway structures during and after construction phases of projects which will involve constant bending, the use of mechanical tools, and lengthy periods of standing.
- Performs advanced troubleshooting on equipment and provides a deeper analysis of issues.
Minimum Qualifications:
- Associates degree or equivalent
- At least 2 years and up to and including 3 years of technical experience.
- Valid Driver’s license.
- Possess a Class “B” CDL or ability to obtain within 2 years.
- Intermediate knowledge of Microsoft Suite Application, and strong communication and collaboration skills.
- Ability to meet physical job requirements, including lifting, carrying, climbing,
- balancing, reaching, handling, pushing, and pulling objects of various weights, as well as the ability to conduct aerial work for extended period of time.
Preferred:
- Linux Certification
- Axis Certification or Equivalent in camera technology
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