Sr L1 Datacenter Engineer

Role & responsibilities

Job Title: Sr. L1 DC Engineer

Location: Mumbai

Department: IT-Dev

Experience: 3-4 Years

Role Overview:

• We are looking for a Senior L1 Data Center Engineer to support and maintain data center infrastructure and ensure smooth operations.
• The role involves monitoring servers and network devices, performing advanced first-level troubleshooting, supporting hardware installations, and coordinating with L2/L3 teams for incident resolution.
• The candidate should have hands-on experience in data center environments and infrastructure monitoring.

Key Responsibilities:

• Monitor data center infrastructure, servers, and network devices to ensure high availability.

• Perform advanced first-level troubleshooting for hardware, connectivity, and infrastructure issues.

• Support rack and stack activities including server installation, cabling, and labeling.

• Perform health checks of servers, storage, and network devices.

• Manage and update incident tickets and operational documentation. • Escalate complex issues to L2/L3 teams as per escalation procedures. • Monitor power, cooling, and environmental systems in the data center. • Coordinate with vendors for hardware replacement and maintenance activities.

• Assist in patching, firmware upgrades, and infrastructure maintenance tasks.

• Ensure data center security and access control compliance.

• Provide guidance and support to junior L1 engineers during shift operations.

Technical Expertise

• Hands-on experience with data center infrastructure and operations. • Good understanding of server hardware, storage systems, and network equipment.

• Knowledge of Linux and Windows server environments.

• Basic networking knowledge including TCP/IP, VLANs, DNS, DHCP, and routing fundamentals.

• Experience with server installation, cabling, and hardware troubleshooting.

• Familiarity with remote management tools such as iLO, iDRAC, or IPMI. • Exposure to virtualization technologies such as VMware vSphere or Microsoft Hyper-V.

• Experience with monitoring tools like Nagios, Zabbix, or SolarWinds.

• Ability to perform initial root cause analysis for incidents and outages. Required Qualifications

• Bachelors degree in Computer Science / Information Technology / Electronics / related field

• Diploma in IT / Networking / Hardware Basic certification in Networking or Infrastructure such as:

• Cisco Certified Network Associate (CCNA)

• CompTIA Server+

• Microsoft Certified: Azure Fundamentals

• Red Hat Certified System Administrator (RHCSA)

About us:

Zybysis is a fast-growing technology company delivering enterprise infrastructure, data center, and cybersecurity solutions to clients. With a strong focus on reliability, security, and operational excellence, we support mission-critical environments for enterprise customers. Our teams combine technical expertise with strong service delivery to ensure high availability and performance across complex IT environments.

Preferred candidate profile