Sr. Loan Servicing Specialist

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

Apply today!

What our team members are saying:

Video Clip 1 (https://youtu.be/Ia9UThSM1v4)

Video Clip 2 (https://youtu.be/WNuhufMVZUY)

Video Clip 3 (https://youtu.be/75eyfAN7ADs)

Learn more about us at cathaybank.com

GENERAL SUMMARY

Under the supervision of the Assistant Loan Servicing Manager within the boarding team and following established policies and procedures, perform all post-closing duties relating to the servicing of the Bank’s commercial loan portfolio according to separation of duties established by the Department Head including but not limited to the following functional duties:

ESSENTIAL FUNCTIONS

• Prepare participation/syndication settlement/advice.
• Process and approve participation/syndication transactions.
• Coordinate syndicated and participated activity, including booking new loans and daily transactions with borrowers, internal partners, and other banks, as assigned.
• Book new loans, modifications, renewals, and extensions.
• Perform callback and review of new loans, renewals, extensions and modifications processed by staff, and input of index values entered into IBS.
• Review of the new Note Variable plan for verification of accurate input into IBS.
• Instruct staff on corrections that need to be made to the notes in the loan system.
• Perform loan maintenance activities.
• On a daily basis, obtain index values and prepare the worksheet used to update index in loan systems.
• Review various reports to accurately service the loan and account maintenance activity.
• Process transactions for accounts assigned to the Special Assets Department.
• Research and clear outstanding items in general ledger.
• Process fee reversals in IBS.

QUALIFICATIONS

• Education: High school diploma or equivalent; some college courses a plus.
• Experience: Minimum of 4 years of commercial loan servicing experience required.
• Skills/Ability: PC literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast-paced environment while maintaining a high level of accuracy, strong problem-solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus.

OTHER DETAILS

$28.85 – $36.06 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy (https://www.cathaybank.com/CA-job-applicant-privacy-notice).

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster:
Poster- English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

Poster- Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

Poster- Chinese Traditional (https://www.eeoc.gov/sites/default/files/2023-09/22-088\_EEOC\_KnowYourRights6.27%20-%20Chinese%20Traditional.pdf) (https://www.eeoc.gov/sites/default/files/2023-09/22-088\_EEOC\_KnowYourRights%20-%20Simplified%20Chinese.pdf)

Poster- Chinese Simplified (https://www.eeoc.gov/sites/default/files/2023-09/22-088\_EEOC\_KnowYourRights%20-%20Simplified%20Chinese.pdf)

Cathay Bank endeavors to make www.CathayBank.com (http://www.cathaybank.com/)accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or [email protected] (mailto:[email protected]). This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.