Sr. Manager (Export)

Export Customer Handling

• Develop departmental budget in coordination with departments to ensure efficient utilization of resources.
• Monitor departmental budget adherence and take corrective action if required.
• Ability to handle Export customers.
• Ensure quality monitoring of incoming material is carried out as per defined standards, report any deviations and take corrective action as necessary.
• Regularly monitor in process quality ensuring quality production output and monitor deviations from standards continuously and take corrective action in coordination with departments as required.
• Ensure job work sent to vendors is completed as per specifications and within desired timelines.
• Ensure pre-dispatch quality checks of products as per defined standards, report deviations to production and take corrective action as required.
• Monitor customer complaints regularly and ensure root cause identification of complaint and initiate corrective action as required in coordination with various departments.
• Carry out regular internal audits to ensure quality systems are being adhered to, take corrective action where system adherence is not followed
• Monitor Kaizen projects initiated in the plant, ensure there is no impact on product specifications
• Coordinate with quality circles in plant and monitor their progress and provide regular feedback and assistance as required
• Initiate kaizen projects as per need to improve departmental functioning and bring in efficiencies
• Ensure employee grievance are handled with sensitivity and resolved as per defined standards
• Ensure deployment of 5s and safety on the shop floor to promote safe working environment
• Ensure preparation of MIS report as per requirements
• Ensure development of subordinates in the essential skills required to perform the job
• Monitor subordinate performance and provide constructive feedback regularly to direct reporting subordinates and ensure their development
• Knowledge of Tier-2 SCP Quality systems/upgradation
• Ensure Quality related feedback to CFT for New Product Development.

Preferred candidate profile

• Automotive / Auto Components (Tier-1 / Tier-2 suppliers)
• Engineering / Heavy Machinery
• Industrial Products / Metals / Plastics
• Export Customer Handeling