Sr. Manager HR & Administration - Pune

Senior Manager HR & Administration

Reporting To - CEO / Group Management

Key Result Areas (KRAs)

1. Talent Acquisition & Manpower Planning (35%)

• Achieve 95%+ monthly hiring closure rate within agreed TAT.
• Lead recruitment for all white-collar positions and drive blue-collar hiring through the HR team.
• Build a continuous talent pipeline for key operational and leadership roles.
• Develop relationships with institutes, consultants, job portals, and referral networks.
• Ensure manpower planning is aligned with business growth and budget.
• Publish weekly recruitment MIS and hiring dashboards.

2. Payroll, Employee Records & HR Operations (15%)

• Ensure 100% accurate and timely payroll processing.
• Maintain employee records, contracts, confirmations, transfers, promotions, and exits.
• Ensure payroll queries are resolved within 48 hours.
• Maintain HRMS accuracy and employee master database.
• Ensure smooth onboarding and exit formalities.

3. Compliance & Employee Relations (15%)

• Ensure 100% compliance with:

• PF

• ESIC

• PT

• LWF

• Shops & Establishment Act

• Factory Act

• Contract Labour Regulations

• Labour Welfare Requirements

• Conduct periodic compliance audits across all locations.

• Ensure zero penalties, notices, or legal non-compliance.

• Manage employee grievances and disciplinary actions.

• Review and update HR policies periodically.

• Ensure policy implementation across restaurants, factory, warehouse, and HO.

4. Administration & Facility Management (15%)

• Oversee administration of Corporate Office, Factory, Warehouse, and Restaurants.

• Ensure proper maintenance of office and factory infrastructure.

• Manage:

• Security services

• Housekeeping services

• Pest control

• Staff transportation

• Employee accommodation (where applicable)

• Utility service providers

• Facility AMC vendors

• Ensure workplace cleanliness, safety, and operational readiness.

• Negotiate and manage admin vendor contracts for cost efficiency.

• Maintain asset registers and office administration records.

• Ensure uninterrupted support services across all locations.

5. Factory HR & Industrial Relations (10%)

• Support factory manpower planning and workforce deployment.
• Ensure compliance with Factory Act requirements.
• Coordinate employee welfare initiatives at the manufacturing facility.
• Handle worker grievances and disciplinary matters.
• Coordinate with factory management on attendance, productivity, and workforce requirements.
• Maintain harmonious industrial relations and prevent disruptions.

6. Employee Engagement, Culture & Training (5%)

• Conduct structured induction for all new joiners.
• Drive employee engagement programs across locations.
• Organize celebrations, recognition programs, and welfare initiatives.
• Improve employee retention and workplace culture.
• Coordinate learning and development initiatives.

7. Performance Management (5%)

• Ensure 100% completion of appraisal cycles.
• Conduct KPI/KRA reviews for Head Office employees.
• Support leadership in performance calibration discussions.
• Track performance improvement plans and succession readiness.

Ideal Candidate Profile Skills

HR Leadership

• Talent acquisition
• Workforce planning
• Employee relations
• Organizational development

HR Operations

• Payroll management
• Statutory compliance
• HRMS administration
• Policy implementation

Administration & Facility Management

• Vendor management
• Security management
• Housekeeping management
• Asset management
• Infrastructure maintenance

Industrial Relations

• Factory workforce management
• Labour law compliance
• Worker engagement
• Dispute resolution

Leadership

• Team management
• Problem-solving
• Negotiation
• Stakeholder management

Knowledge

Must have strong understanding of:

• Labour Laws
• Factory Act
• Shops & Establishment Act
• PF, ESIC, PT, LWF
• Contract Labour Regulations
• Payroll & Compensation Structures
• HRMS Systems
• Recruitment Platforms
• Facility & Administration Management
• Vendor Contract Management
• Industrial Relations

Experience

• 8- 12+ years of HR experience.
• Minimum 35 years in a leadership role.
• Experience handling both HR and Administration functions.
• Experience in Hospitality, Retail, Manufacturing, FMCG, or Multi-unit Operations preferred.
• Prior exposure to factory HR and statutory compliance will be highly preferred.

Success Metrics

• Hiring Closure Rate 95%
• Employee Retention Improvement
• Payroll Accuracy 99.5%
• Compliance Score = 100%
• Zero Statutory Penalties
• Employee Grievance Resolution within SLA
• Facility Uptime & Maintenance Compliance 95%
• Employee Engagement Score Improvement
• Admin Cost Optimization Year-on-Year

Contact Person:

Aasma Shaikh

[email protected]