Sr. Manager- I - Groups Ops COPS SC

Job Description – Technical Automation Lead

Role Summary We are looking for a Technical Automation Lead to drive automation initiatives, manage the technical team, and support scalable onboarding and integration solutions for new partners/customers.

Key Responsibilities

• Lead and manage the technical automation team
• Identify and automate manual business processes
• Design and build scalable, reliable onboarding and integration solutions
• Develop and manage customized report/tools as and when required
• Collaborate with business and stakeholders to understand requirements and deliver effective solutions

Required Skills

• Strong knowledge of Python and scripting/programming languages (JavaScript, Java, or C# preferred)
• Experience in process automation and system integration
• Excellent analytical, problem-solving, and communication skills
• Ability to work effectively with cross-functional teams and stakeholders