Sr. Manager/ Manager - Operational Risk Management

Role & responsibilities :

Key highlights of the role are listed below (purely indicative and not limiting):

This position would include the mentioned set of responsibilities but not limited to;

• Support implementation and enhancement of the ORM framework, policies and standards in line with regulatory expectations
• Drive risk identification, assessment, mitigation and monitoring across business units
• Develop and monitor KRIs/KCIs, including thresholds and escalation triggers
• Conduct risk-based reviews and assess control effectiveness across processes
• Oversee incident management, root cause analysis, and closure of audit/regulatory findings
• Manage the Operational Risk Register (ORR) and support governance reporting to senior management
• Perform operational risk stress testing and scenario analysis
• Support and coordinate Business Continuity Planning (BCP) and testing activities
• Drive vendor and outsourcing risk management, including assessments and periodic reviews
• Oversee operational loss data reporting and analysis
• Review and challenge SOPs/BOIs to identify control gaps and improvements
• Strengthen risk culture and stakeholder engagement across business units.

Applicants should possess the following attributes:

• Strong understanding of Operational Risk Management (ORM) frameworks and regulatory expectations
• Ability to analyze processes, identify operational risks, and evaluate controls
• Strong analytical thinking and problem-solving skills
• Effective stakeholder management and cross-functional coordination
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)