Sr Manager, Payments Risk

Job Summary

Senior Manager, Payments Risk to own the systems, models, and cross-functional programs that keep loss, returns, and fraud down while keeping good users moving.

This is a hands-on role for someone who is happiest in the data. You'll do the analytical work yourself and set direction for the analysts on your team. You'll own our core risk tooling, partner directly with Product and Engineering to ship risk controls, and lead risk-reduction projects cross-functionally with ACH Operations. This is a role where you dive into the data and help set strategy.

What You'll Do

• Risk platform. End-to-end ownership of Sift and Plaid Signal - rules, models, thresholds, score tuning, and the feedback loops that keep them sharp. You'll treat these as products you continuously improve, not tools you configure once.
• Identity fraud controls. Design and stand up controls that block fraudulent users while balancing good-user friction.
• Loss, returns, and fraud reduction. Own the metrics and report progress.
• Cross-functional risk programs. Lead risk-related initiatives with ACH Operations and drive them to measurable outcomes.
• Product Engineering partnership. Work directly with PMs and engineers bringing the data and the "why" to every conversation, not just requirements.

What You Bring

• 5+ years in payments risk / fraud, with demonstrated ownership of loss and fraud outcomes and the metrics to prove it
• Strong data analysis chops - you write your own Python and SQL and are comfortable working directly against a data warehouse. This is not a role that hands analysis off.
• This is a player-coach role: a strong individual contributor who also leads a small team we expect to grow. You'll stay hands-on in the data while managing an analyst and scaling the team as the function matures. Prior experience leading a payments risk or fraud team at a fintech or payments company is strongly preferred.
• Genuine curiosity and a bias for getting into the weeds.
• "AI-forward" in practice: youve used LLMs and modern tooling to accelerate investigation, analysis, or controls.

It's a Bonus if You

• Have experience at a fintech operating an ACH product

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