Sr. Manager, Private Cloud Operations

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs.

Job Summary:

Private Cloud Operations (PCO) is responsible for the design and operations of Sysco’s Data Center and Operating Sites (OpSite) compute/storage/backup worldwide in support of the company’s strategic and resilient backbone. We are seeking an experienced and forward-thinking Senior Manager Private Cloud division. As the Senior Manager of Private Cloud, you will lead teams responsible for delivering services in a private cloud data center environment. This will also include guiding the M&A/Integration teams during the discovery phase activities. This includes overseeing Edge Compute, Nutanix & wmWare, DC Compute, DC Networking (SAN/Management/LAN), DC Storage (EMC), and Backup (CyberVault). To be successful this person is expected to have strong planning and project management experience and will be executing multiple, complex projects in a variety of areas within your domain and geographically as well. If you thrive in a dynamic environment and possess strong leadership skills, we invite you to join our innovative team shaping the future of private cloud services.

Duties and Responsibilities:

• Lead and manage teams responsible for Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services.
• Foster a collaborative and high-performing team culture.
• Manage, train, and delegate to promote high-performing teams.
• Oversee the delivery of services within a private cloud data center.
• Ensure efficient and effective operations of Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services.
• Utilize project management experience by overseeing the delivery of private cloud services globally, ensuring high redundancy, DR standards, and effective utilization.
• Provide technical leadership for teams that are experts in Nutanix & vmWare, DC Compute, DC Storage (SAN/NAS), Backup (Cybervault), Cisco networking and fiber channel.
• Stay abreast of industry trends and advancements in private cloud technologies.
• Develop and execute strategic plans for Private Cloud services, aligning with organizational goals and identifying the correct mix of technologies to provide excellent cost-effective services.
• Drive initiatives for continuous improvement and efficiency in service delivery.
• Collaborate with clients to understand their needs and expectations.
• Ensure high levels of client satisfaction through the effective delivery of private cloud services.

Education Required:

Bachelor's degree with an IT, Management or Engineering focus

Education Preferred:

Bachelor’s degree in computer information systems with a focus on management, and business operations.

Experience Required:

7-10 years

Experience Preferred:

• Proven experience in leading IT-based teams responsible for Server, backup, and/or storage delivery in private cloud environments.
• Strong understanding of Server, storage, network and compute technologies in a collocated or private cloud environment.
• Previous experience in strategic planning and execution of private cloud initiatives.

Technical Skills and Abilities:

• 5+ years of team and people management experience.
• 5+ years of experience in the Data Center design, operations, and hardware lifecycle management.
• Excellent vendor management and engagement expertise.
• 3+ years Data center management, monitoring, metrics, and dashboards
• Advanced knowledge in IT infrastructure operations, configurations, tools, and service processes used within DC operations.
• Advanced experience in Configuration Management over IT assets and components by maintaining information about the configuration items, including hardware documentation and data center facilities.
• Experience of managing cross-functional relationships with internal and external stakeholders and partners as part of daily responsibility.
• Maintain Documentation & Flow Process.
• Experience in a diverse DC environments (> 10 sites).
• Possess a high degree of professionalism, customer service, and dependable.
• Ability to apply a comprehensive and in-depth knowledge of technical concepts, practices, and procedures.
• Solid written and verbal communication.
• Intermediate to Advanced Excel skills.
• Must present exceptional leadership, problem solving, decision making, and time management skills.
• Ability to work in a remote capacity.
• Ability to work in a team environment.

Physical Demands:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements:

Regular

Work Environment:

Fast paced team environment with a high level of communication.