Sr Manager - Professional Services

Job Summary

We are seeking a seasoned Business Transformation Lead with deep expertise End-to-end planning and delivery of PS engagements on the EIQ agentic automation platform, ensuring on-time, on-budget, and high-quality delivery directly to customers or with partners. Ability to collaborate with Product, Architecture, and Engineering leaders. This role requires hands-on Technology led transformation delivery with hands on experience across planning, execution, reporting, risk and change management, budget control, and people leadership in a low-code/no-code, AI-native product environment.

What you'll do at EvoluteIQ

• Lead end-to-end planning and execution of large-scale enterprise transformation programs, partnering closely with C-level stakeholders and business leaders.
• Define program scope, milestones, dependencies, and execution roadmaps while leveraging platform capabilities and technical initiatives.
• Own program governance through integrated project plans, executive dashboards, KPIs, and regular stakeholder reporting.
• Drive delivery excellence by enforcing SDLC, release governance, and best practices across complex programs with 100+ member cross-functional teams.
• Proactively identify, assess, and manage program risks, issues, assumptions, and dependencies (RAID), ensuring timely mitigation and executive escalations.
• Govern changes to scope, timelines, and budgets through structured change management, impact assessments, and stakeholder approvals.
• Plan and optimize program budgets, resource capacity, and workforce allocation across multiple engineering squads and delivery streams.
• Collaborate with Architecture, Engineering, DevOps, QA, and Product teams to deliver high-quality releases, ensuring robust testing, deployment planning, and rollback strategies.
• Partner with Customer Success, Implementation, and Support teams to manage production releases, hotfixes, and continuous improvement initiatives.
• Leverage AI-powered project management and delivery tools (e.g., Jira, Azure DevOps with AI capabilities) to enhance planning, forecasting, risk prediction, and execution efficiency.
• Foster a high-performance, collaborative engineering culture by providing leadership, coaching, and guidance to project managers, architects, and engineering teams.

What will you bring to the team

• 12-15 years of experience in software program delivery, including 8-10 years managing multi-squad projects or programs.
• Strong hands-on expertise in project planning, execution tracking, status reporting, risk and issue management, and structured change control.
• Proven Agile delivery experience in delivering automation programs
• Deep working knowledge of Jira, MS Project, including boards, workflows, reports, and dashboards.
• Experience with low-code/no-code, workflow automation, integration platforms, or AI/ML products
• Excellent communication and stakeholder management skills with distributed teams (India, UK, US and other regions).
• Strong analytical, problem-solving, and conflict-resolution skills, with the ability to influence without direct authority.

Must Have

• Excellent communication and stakeholder management skills, with proven experience working directly with international clients and global teams.
• Strong hands-on experience with Sass/SCSS for building scalable, maintainable, and responsive styling architectures.
• Good understanding of Automation Technologies, Cloud Infrastructure, and core Cloud Computing concept

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.