Sr MuleSoft Platform Administrator

Sr MuleSoft Platform Administrator Offshore

Bangalore, Hyd, Chennai

C2

9 to 13yrs

21 LPA to 27LPA

**MuleSoft Platform Administration & Operations**

• Administer and manage the MuleSoft Anypoint Platform across multiple environments (Development, QA, UAT, Production).
• Configure and maintain Runtime Manager, API Manager, Exchange, Design Center, Monitoring, and Access Management.
• Manage deployment, configuration, and lifecycle of Mule applications on CloudHub and hybrid runtimes.
• Monitor platform health, performance, capacity, and availability to ensure operational excellence.
• Troubleshoot platform-related issues and coordinate resolution with MuleSoft Support and internal teams.

Environment & Release Management

• Manage environment provisioning, configuration, and access controls.
• Support CI/CD integration and deployment processes across MuleSoft environments.
• Ensure platform readiness for releases, upgrades, patches, and maintenance activities.
• Coordinate change management and production deployment activities.

Security & Governance

• Implement and maintain platform security controls including OAuth 2.0, Client ID Enforcement, JWT, SSO, MFA, and mTLS.
• Manage user roles, permissions, business groups, and environment-level access.
• Enforce API governance, security policies, and enterprise compliance standards.
• Collaborate with security and governance teams to support audits and regulatory requirements.

Monitoring & Performance Management

• Configure alerts, dashboards, logging, and monitoring solutions.
• Analyze platform metrics and proactively identify performance bottlenecks.
• Drive platform optimization, scalability improvements, and capacity planning activities.
• Ensure high availability and disaster recovery readiness.

Platform Governance & Support

• Define and maintain MuleSoft platform standards, operational procedures, and best practices.
• Govern API lifecycle management and asset publication within Anypoint Exchange.
• Support development teams with platform onboarding, troubleshooting, and operational guidance.
• Maintain operational documentation, runbooks, and knowledge repositories.

Stakeholder Collaboration

• Partner with Integration Architects, Developers, Infrastructure, Security, and Business teams.
• Provide regular platform health reports and operational insights to leadership.
• Drive continuous improvement initiatives across the MuleSoft platform landscape.

Primary Skills

• Strong experience administering MuleSoft Anypoint Platform.
• Hands-on experience with Runtime Manager, API Manager, Exchange, Access Management, and Monitoring.
• Experience managing CloudHub and Hybrid deployment models.
• Knowledge of Mule 4.x architecture and integration lifecycle.
• Strong understanding of API security, governance, and policy management.
• Experience with CI/CD pipelines and DevOps practices.
• Experience with REST APIs, SOAP services, messaging platforms, and enterprise integrations.
• Familiarity with cloud platforms such as AWS, Azure, or GCP.
• Strong troubleshooting, monitoring, and performance tuning skills.

Secondary Skills

• Experience supporting CRM and MDM integration ecosystems.
• Understanding of Salesforce, Siebel, Informatica MDM, or similar enterprise platforms.
• Strong stakeholder management and communication skills.
• Ability to create operational standards, governance frameworks, and support models.
• Mentoring and knowledge-sharing mindset.
• Strong analytical and problem-solving capabilities.

Preferred Qualifications

• MuleSoft Certified Administrator and/or MuleSoft Platform Architect certifications.
• Experience managing enterprise-scale MuleSoft environments.
• Exposure to ITIL processes, incident management, and service operations.
• Experience working in regulated industries with strong security and compliance requirements.