Sr Multi-Line Adj

🚀 Advance Your Multi-Line Claims Career in the Gulf South! 🚗📋
Location: New Orleans, LA (Preferred) 📍 | Baton Rouge, Shreveport, LA, and Biloxi or Tupelo, MS candidates are encouraged to apply 🌎
Work Setup: Hybrid – Work From Home + Driving Role 🚗🏡

What We’re Looking For
📝 2+ years of related adjusting experience
🔍 Strong investigation, negotiation, and claims handling skills
🚙 Ability to work independently and conduct field inspections
🤝 Excellent communication and customer service abilities

• Investigate coverage, liability, compensability and damages with all parties involved in a claim as requested by our customers or Crawford and Company or a subsidiary thereof.

• Investigate claims by interviewing claimants, witnesses, establish claim reserves, handle evidence, obtain and interpret medical reports, official reports and claim forms, manages litigation, and attend/participate at mediation, trials or hearings.

• Negotiates and settles claims within client service parameters and authority levels by obtaining demands and making offers to claimants.

• Presents evidence at legal proceedings, producing reports and other documents as evidence.

• Provide filings with regulatory agencies, disposing of salvage and pursuing subrogation when appropriate.

• Prepare reports by collecting and summarizing information required by the client and obtained through investigation.

• Self starter capable of working alone or with others.

• Maintains company reputation and insurance product integrity by complying with Federal and state regulations, client and Crawford and Company service standards.

• Assist / Mentor less experienced adjusters with claims handling, including light supervisory responsibilities.

• Maintain expected case loads in multiple lines of business while meeting established service delivery, production, quality, sales and educational objectives.

• May be required to work on-call during off work hours to respond to emergency on-site investigations.

• Maintain professional and technical knowledge through continuing education in multiple lines of business.

• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.

• Occasional sales calls by meeting with local industry related companies or adjusters to develop new business and maintain existing business.

• Uphold and project the corporate image by participating in industry organizations and functions.

• Ability to multi—task in a time sensitive environment and handle job responsibilities with a sense of urgency.

• Upholds the Crawford Code of Business Conduct at all times.

• Participates in special projects or performs duties in other areas as requested.

• College degree or an equivalent combination of education and experience.

• Preferred 2 years of experience in each of at least 2 lines of business handling complex claims. Prior multi-line experience required.

• Personal computer, typing and keyboarding skills.

• Demonstrated technical knowledge of complex commercial policy coverage investigation, liability evaluation, determination of damages or compensability investigations in multiple lines of business.

• Familiarity with legal and medical terminology within specific business lines.

• Strong verbal and written communication skills.

• Good analytical ability and mathematical aptitude.

• Good attention to detail and organizational skills

• Ability to gather and analyze information then determine and implement the appropriate course of action.

• Good interpersonal and sales skills.

• Licensing as required by state and local jurisdictions. Must have a valid driver's license. Additional continuing education as required by Crawford Educational Services and as applicable for jurisdictions in which claims are adjusted or investigated.

• A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary.

• Travel may be required during/outside of normal business hours when necessary.

#LI-JC3 #LI-Hybrid