Sr Network Admin (NOC)

Partial Onsite: " Full team onsite Tuesday, Wednesday, and Thursday

Required Education: Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree

Required Experience " Minimum 5 years of experience in network operations, network administration, or infrastructure support environments

" Experience supporting enterprise network technologies in a 24x7 operational environment

" Experience troubleshooting and resolving complex network incidents

" Experience performing network monitoring, operational maintenance, and infrastructure support activities

Preferred Experience " 8+ years of experience working in enterprise infrastructure and network environments

" Experience with highly available, large-scale network environments

" Experience leading operational initiatives, major incident response, and infrastructure improvements

" Experience creating and maintaining operational documentation and procedures

Team Name: Network Operations Center (NOC)

Required Technologies " Palo Alto Firewalls

" F5 Load Balancers

" Cisco ACI

" SolarWinds

" Cisco Catalyst Center

" Nexus Insights

Nice To Have " Ansible

" GitHub

" ThousandEyes

Responsibilities Include " Performing daily operational health checks and environment validation

" Monitoring network performance, availability, and capacity

" Responding to and resolving network incidents and outages

" Performing advanced troubleshooting and root cause analysis

" Managing break-fix activities and service requests

" Executing operational changes in accordance with established change management processes

" Supporting compliance remediation efforts

" Managing network backup and recovery processes

" Developing and maintaining operational documentation and procedures

" Collaborating with engineering, security, infrastructure, and application support teams to ensure service availability and operational excellence

Desired Soft Skills

" Strong attention to detail

" Excellent written and verbal communication skills

" Ability to prioritize and manage multiple activities simultaneously

" Strong analytical and troubleshooting capabilities

" Ability to remain effective during critical incidents and outage situations

" Team-oriented mindset with a strong customer service focus