Sr Network Engineer

NoC Engineer L2 Support - RAN -

Overall, 4- 6 years of relevant experience in Telecom Domain

• Ready to work in 247 Work environment, manage NoC operations and incidents.

  • Perform second level troubleshooting using tools and utilities to resolve network related issues.

    • Heath Check and Maintenance Operations on in scope network elements and infrastructure

      • Severity 1 to 4 Incident triage, support, management, restoration, recommendations

        • Root Cause Analysis Support, post incident or event

          • Work with Major Incident Management team for Major Incident Resolution.

            • Creation and maintenance of processes and procedures for T2 tasks

              • Provide Support for network configurations, expansions, installations, and updates.

                • Maintain and update all network documentation, process configurations.

                  • Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.

                    • Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.

                      • Ensured efficient resolution of incidents through people, process and technology.

                        • Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.

                          Qualification

                          • Bachelor s degree in computer science, Electronics and Telecommunication engineering, or a similar field.

                            • Extensive experience working as an NOC engineer.

                              • Experience deploying, managing, and troubleshooting network infrastructures.

                                • Knowledge of Network Monitoring and Ticketing systems

                                  • Experience in troubleshooting incidents on HUAWEI and ERICSSON BSC, RNC, RAN- GSM, UMTS, LTE, 5G network components.

                                    • Experience in Wireline and Wireless Networks

                                      • Excellent troubleshooting skills.

                                        • Ready to work shifts and flexible hours.

                                          • Good written and verbal communication skills.

                                            • Manage effective co-ordination with Onshore teams.

                                              Work On Networks components like- Huwai, Nokia, Junipers

                                              Target Organization Like- Ericsons, Airtel

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