Sr Network Engineer

Job_Description":"

The Network Engineer (L2) is responsible for

A. Active Involvement in Network Deployment and Customer Coordination.

B. Providing Senior level technical support for network-related issues.

C. Planing, Documentations, SoP, Knowledgebase maintenance.

D. Involvement in the Network Architecutre and Reviews

This role involves a mix of Network Project Deployments and Tech Support, monitoring network performance, troubleshooting basic connectivity problems, and escalating complex issues to higher-level support teams to ensure minimal downtime and optimal system performance.

Requirements

• Bachelors degree or Diploma in Computer Science, Information Technology, Electronics, or related field.

• Relevant networking certifications (CCNA, CompTIA Network+, etc.) are preferred.

  • 4+ years of experience in network projects, support or Networking helpdesk environment.

  • Experience in handling tickets and working in an SLA-based environment is an advantage.

  • Experiecne in Project Deployments, Documentations, SOPs etc

    • Good understanding of networking concepts: TCP/IP, DNS, DHCP, VPN, VLAN.

    • Knowledge of LAN/WAN technologies.

    • Good Knowledge of routers, switches, and firewalls.

    • Basic troubleshooting skills for network connectivity issues.

      • Strong problem-solving skills.

      • Good analytical thinking ability.

      • Basic documentation skills.

        • Good verbal and written communication skills.

        • Customer-focused mindset.

          Benefits

          • Competitive salary package

          • Performance-based incentives or annual bonus

          • Annual salary review

            • Paid sick leave

              • Paid annual leave

              • Public holidays

                • Training on networking technologies

                • Career growth opportunities to L2 / L3 Network Engineer

                • Hands-on exposure to enterprise-level network environments

                  • Team-building activities

                  • Employee recognition programs

                    ","

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