Sr. Officer - Front office Admin

About Yasham Group : https://yasham.in/

Job Location : Andheri ( West)

5 Days working week : Monday to Friday

Job Summary : We are seeking an experienced and customer-focused Officer Front Office to execute reception and administrative support team at our corporate headquarters. In this crucial role, you will serve as the face of our organization, Your exceptional organizational skills, attention to detail, and ability to multitask will be invaluable in creating a professional and productive environment for employees and guests alike.

Role & responsibilities :

• Greet and assist visitors, prioritize inquiries, and direct them to the appropriate departments.
• Manage front desk operations, including board line phone calls, dispatch centre and office equipment.
• Plan and attend Hotel and Travel booking requests for internal employees and Visiting guests following policy manuals.
• Coordinate scheduling and appointments, ensuring effective prioritization and time management.
• General Coordination for daily Housekeeping and Facility Maintenance activities at regular intervals.
• Plan and Organize Monthly/ Quarterly / yearly Employee Engagement events with F & B arrangement.
• Train and supervise support staff, ensuring excellent customer service at all times.
• Maintain and update records, databases, and office files accurately and securely.
• Handle confidential and sensitive information with discretion and professionalism.
• Collaborate with various departments to optimize administrative processes and enhance efficiency.
• Resolve complex customer complaints or inquiries effectively and in a timely manner.
• Monitor inventory of office supplies and place orders when necessary.
• Collaborate with management in implementing and enforcing office policies and procedures.

Preferred candidate profile

• Preferebly Male candidates only from western Mumbai residing between Borivali to Dadar.
• Having excellent command over written and spoken English Language. Including other regional languages.
• Time Management Skills
• Should be smart, prompt, and courteous with good logical skills.
• Flexible, Adaptable with sound work ethics.
• Minimum graduate qualification from any stream (BHMS, B.A, B.Com. BSc.)
• Experience min 3-5 years in handling specific role.

Computer knowledge. (Internet and M.S. Office)