Sr. Officer Showroom

Key Responsibilities :

• Engage with walk-in customers, making them feel comfortable and educating them on CBS/CLS offerings
• Provide customers with a full Jaquar bathing experience, showcasing the value and benefits of our product range
• Gather and provide customer leads to the sales team for follow-up and conversion
• Ensure the sales team follows up with customers after their OC visit, guiding them through to the purchase
• Introduce and promote new products, educating customers on their benefits and unique selling points
• Ensure customer satisfaction meets or exceeds targeted levels
• Educate customers about our complete product range, including USPs, competition bench-marking, and value propositions
• Assist customers in locating the nearest dealers for their convenience
• Support sales efforts by ensuring targeted customer conversions and driving sales across different CBS and CLS verticals
• Manage the display of Jaquar products at OC according to VM guidelines, and provide feedback on product displays
• Maintain the highest standards of cleanliness and upkeep at the OC
• Manage OC inventory, ensuring 100% stock accuracy and timely stock reconciliation
• Ensure CBS revenue generation for different verticals as per defined targets
• Coordinate, collaborate with various stake holders for site visits, material availability & sales closure

Key Attributes :

• Prior experience in luxury retail or high-end segment sales
• Strong ability to identify and create customer needs, offering tailored solutions
• Ability to generate leads, support sales conversions, and achieve defined sales targets
• Proven track record in brand building and customer relationship management
• Excellent communication skills to effectively engage with customers and the sales team