Sr Operation Manager

Job highlights

• Shift timing would be a USA shift
• IT Infra project management/ coordination experience . Disclaimer: This job posting has been aggregated from external source
• . Work with customers for requirement gathering

Qualification

1. 5-9 Years of IT infrastructure project management/coordination experience
2. End-to-end IT network infrastructure deployment experience (Router, Switches, firewalls, wireless etc)
3. Excellent external-facing communication skills, with a proven ability to deliver high-stakes customer presentations and manage long-term client relationships.
4. Strong stakeholder engagement capabilities, adept at bridging the gap between customer needs and internal cross-functional teams.
5. Remote work initially, but willing to start from the office if asked.
6. Shift timing would be a USA shift.
7. Billing and invoicing management
8. Team Performance SLA management

Infrastructure Project Management/Coordination

• Experience in solution design and implementation in Infrastructure and Networking domains
• Strong background in managing multiple, concurrent deployment projects using Agile or Waterfall methodologies.
• Provide Project Management services for Network deployments, including
• Resource planning as per forecast
• Task allocation and planning
• Regular project tracking and updates
• Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
• Study infrastructure deployment procedures and discuss with Teams.
• Scheduling remote resources, managing access, tracking projects during execution, and extending necessary support.
• Work with customers for requirement gathering.
• Report project analysis using dashboards, reports, and decks.
• Revise documents as new issues arise
• Create and update BoM (Bill of materials) per project requirements
• Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs
• Proven ability to manage diverse technical teams, with strong emotional intelligence (EQ) to foster inclusive collaboration and effectively mediate complex team or stakeholder conflicts.

Mandatory Skills

IT Infra project management/ coordination experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.