Sr. Platform Architect

About The Role:

The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals.

Your purpose is to establish governance models, anticipate risks, and enable sustainable growth. You engage across executives, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.

What You Will Do:

• Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
• Provide architectural guidance to ensure designs align with platform standards and leading practices.
• Shape governance frameworks covering instance strategy, integrations, and data models.
• Facilitate platform governance forums to drive consistent decisions across partners and teams.
• Anticipate and mitigate platform risks (scalability, performance, technical debt).
• Influence adoption of leading practices across customer, partner, and ServiceNow teams.
• Provide structured feedback to ServiceNow product and engineering teams.
• Travel of up to 50% annually may be expected.

What Success Looks Like:

• ServiceNow is embedded as a strategic enterprise platform with clear governance models in place.
• Platform standards are consistently applied across all delivery teams.
• Technical risks are reduced, and scalability is maintained.
• You are recognised as a trusted advisor on platform strategy and governance, complementing the CSE s business-value leadership. Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry.
• Minimum 5+ years of experience in enterprise architecture, solution strategy, and program leadership.
• Proven experience engaging at Executive level to influence platform direction and business outcomes.
• Track record of defining enterprise-scale architectures and governance models.
• Expertise in platform strategy, integration patterns, and delivery governance.
• ServiceNow Certified Technical Architect (CTA) plus other architecture and governance framework certifications are highly desirable.

Why This Role is Different:

• This role is about shaping the long-term health and scalability of the ServiceNow platform. As a Platform Architect, you ll influence strategy and governance at enterprise scale, guiding decisions that make the platform a trusted foundation for business transformation.
• It s a role for architects who want to work at the strategic level, helping customers run the platform as an asset, not just a solution.

FD21

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.