Sr Process Associate - Master Data Management

Role & responsibilities

Employee Master Data Management: Perform employee master data changes including: o Cost Center updates, compensation updates (Pay Change, Pay Rate adjustments) o Union Code changes (ensuring Benefits team is looped in for all union-related updates) o Office Location, Supervisor, Job Title changes o Job Change, Promotion, Demotion, and Employee Transfers (Move Administration) o Update and maintain Primary Job Number changes (same location and cross-location).

Employee Lifecycle Transactions: Review and process:

• New Hire records and Promotion validations o Active employee returns from Leave of Absence (LOA)
• Leave of Absence (LOA), Return of Equity (ROE), and employee terminations o Reactivations and employee status changes o Manage subcontractor records and personal action requests.

Data Reconciliation & Reporting: Prepare and analyze fallout reports between: o ADX to WinTeam, LISA to WinTeam (where applicable) o Perform manual data entry and corrections for all identified fallouts.

• Ensure reconciliation of payroll, HR, and benefits-related data to avoid downstream issues.

Compliance & Review Activities: Conduct periodic and ad-hoc reviews including:

• Anniversary Bonus reviews o Pay rate and job data audits o Benefits-impacting changes tied to union code updates o Ensure data accuracy and compliance with labor laws, union agreements, and organizational policies.

Employee Information Maintenance: Process and validate employee personal data changes:

• Address updates, Email and phone number changes o Direct Deposit / Banking information updates o Social Insurance Number (SIN) updates

IT & Cross-Functional Coordination: Raise and manage IT service tickets related to:

Phone number & Email address changes/updates o System access dependencies linked to employee data changes o Collaborate with Payroll, Benefits, HR BPs, and IT teams to ensure seamless processing.

Preferred candidate profile

Strong understanding of HR operations, payroll inputs, and employee lifecycle management o Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms) o Strong analytical and reconciliation skills