Sr. Program Manager - Seller Experience (Remote)

About Our Client:

The organization operates as a transformative IT authority, providing specialized technology solutions and consulting services aimed at empowering IT executives and their teams to achieve competitive advantage through integration, automation, and innovation. It addresses challenges in delivering cohesive IT strategies and leverages elite engineering and innovation to meet client needs. With over 1,200 employees across multiple U.S. locations, the company balances a startup culture with scalable business capabilities.

About the Opportunity:

The SR. PROGRAM MANAGER - SELLER EXPERIENCE is tasked with enhancing the end-to-end experience of sellers by systematically identifying and removing obstacles within the sales process. This role leads a seller listening program to uncover productivity barriers and translates insights into prioritized improvements in processes and technology. The position drives these initiatives from analysis through implementation, ensuring adoption and measurable impact on sales performance. It plays a crucial role in accelerating new seller ramp-up, managing change, and collaborating across departments to optimize seller productivity.

Responsibilities:

• Build and lead a seller advisory board representing the sales field.
• Collect and analyze seller feedback and productivity data to identify sales barriers.
• Monitor seller satisfaction and maintain a prioritized list of improvement initiatives.
• Lead continuous process improvements to streamline sales activities and reduce administrative tasks.
• Develop and maintain process documentation, standards, and governance.
• Manage rollout, training, and adoption of new sales processes and tools.
• Define and track key performance indicators related to seller productivity and adoption.
• Establish reporting benchmarks to assess the impact of initiatives.
• Collaborate with leadership to identify trends and opportunities enhancing sales execution.
• Partner with relevant departments to improve new seller onboarding and ramp programs.
• Support certification and readiness programs aligned with sales objectives.
• Lead change management efforts, including communication and training to ensure adoption.
• Advocate for seller needs in cross-functional decision-making.
• Establish accountability measures to validate success and business impact.

Requirements:

• Experience in program management with a focus on sales or seller experience.
• Ability to analyze data and translate insights into actionable improvements.
• Strong skills in process evaluation, documentation, and governance.
• Proven capability to lead change management and drive adoption.
• Experience collaborating across multiple departments including sales, HR, IT, and finance.
• Excellent communication and leadership abilities.

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.