Sr Project Manager

POSITION SUMMARY

CBTS is seeking two experienced IT Project Managers to join our Technology Delivery team. In this role, you will own the day-to-day management of infrastructure, networking, and client-facing managed services projects from initiation through closeout.

KEY RESPONSIBILITIES

Project Planning and Execution

• Lead end-to-end project management for infrastructure, networking, and managed services engagements
• Collaborate with Program Manager to define project scope, goals, deliverables, and success criteria in collaboration with clients and technical teams
• Develop and maintain detailed project plans, schedules, resource allocations, and budgets
• Track project milestones and proactively identify and resolve risks, issues, and dependencies

Client and Stakeholder Management

• Facilitate project status meetings, steering committees, and executive briefings
• Prepare and deliver clear project status reports, dashboards, and executive summaries
• Manage client expectations and escalate issues appropriately to ensure satisfaction

Team Coordination

• Coordinate cross-functional teams including network engineers, systems architects, and service delivery staff
• Drive accountability for project deliverables across internal and client-side teams

Process and Quality

• Adhere to CBTS project management methodologies, governance frameworks, and delivery standards
• Maintain accurate project documentation in project management and ITSM systems
• Contribute to continuous improvement of delivery processes, templates, and best practices

QUALIFICATIONS

Required

• 5 plus years of hands-on IT project management experience in an enterprise or managed services environment
• Demonstrated experience managing infrastructure and networking projects (LAN/WAN, data center, cloud connectivity, or similar)
• Proven track record managing client-facing engagements with direct accountability for scope, schedule, and budget
• Proficiency with project management tools such as Smartsheet, Microsoft Project, Jira, or equivalent
• Strong written and verbal communication skills with the ability to present to technical and executive audiences
• Solid understanding of ITIL, Agile, or hybrid delivery methodologies

Preferred

• PMP, CAPM, or equivalent project management certification
• Working knowledge of Smartsheet
• ITIL Foundation certification or familiarity with service delivery frameworks
• Experience working within a Technology Services or Managed Services Provider (MSP) environment
• Familiarity with CBTS service lines, including networking, cloud, security, or unified communications

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.