Sr. Quality Manager

BTCPower  (Broadband TelCom Power, Inc.)

BTC POWER designs and manufactures a full line of electric vehicle charging systems for the North American market. As one of the pioneering companies to install DC fast charging stations in the United States, BTC POWER has established and maintained its position as a leading player in the EV charging industry.

At BTC POWER, we continuously pursue innovative solutions and emerging technologies to stay ahead of industry trends and strengthen our leadership in the market. Our commitment to quality, reliability, and customer satisfaction drives us to develop high-performance charging solutions that support the rapid growth of electric vehicle infrastructure worldwide.

We are driven by a culture of innovation, collaboration, and continuous improvement, and we are looking for individuals who are passionate about technology and eager to make an impact in the future of sustainable transportation.

SR. MANAGER FOR QUALITY MANAGEMENT SYSTEM (QMS)

JOB SUMMARY:

Manages and responsible for the overall development, implementation, and  maintenance of the organization’s Quality Management System (QMS), Quality Assurance (QA), and Quality Control (QC). Leads the Quality Department.

A. ESSENTIAL DUTIES and RESPONSIBILITIES

1. Develop and execute strategy that is aligned with the overall strategy.
2. Responsible in coordinating with other managers and directors to complete agreed objectives.
3. Ensure that processes needed for the QMS are established, implemented, maintained, and audited.
4. Ensure education, awareness of customer requirements throughout the organization.
5. Report to top management on the performance of the QMS & any need for improvement.
6. Ensures clear, concise, and accurate policies, procedures, instructions, forms, and objectives are provided and maintained.
7. Guide managers and directors in the correct implementation of the QMS.
8. Monitor and report on Key Performance Indicators (KPI's). Provide this information on a timely basis to immediate director so that clear future strategy can be mapped and achieved.
9. Direct Quality performance as the company expands
10. Responsible for the development, innovation and systems integration of programs related to quality assurance and control programs through establishment of standards based on customer requirements and closure of customer feedbacks.
11. Performs personnel administrative tasks, including but not limited to coordinating and participating in the hiring and promotion processes.
12. Identifies manpower skills and requirements
13. Determines learning and development needs of subordinates and evaluates performance of subordinates in periodic appraisal.
14. Manages quality team.
15. Handles the role of Quality Management Representative to maintain QMS process, report QMS performance, promote customer requirements, and as an External liaison.

B. JOB SPECIFICATIONS

I. Educational Background:

• Graduate of any engineering courses – a degree holder in Industrial and Electronics Engineering is preferable. A master’s degree holder related to business management is an advantage.

II. Experience:

• With a minimum of eight (8) years related experience in quality management in electronics manufacturing industry setting particularly Quality Management System, Quality Assurance and Quality Control functions.

III. Knowledge, Skills and Attitude:

a. Possess high level of confidence, leadership and management skills

b. Strong people management and technical skills

c. Possess proficient technical and problem-solving skills

d. High numerical skills and understanding in statistics

e. Strong planning and organization skills, aligning quality goals with business goals

f. Proficient in communication both ( Oral and Written)

g. Good Interpersonal skills and teamworking skills

h. Proficient in balancing customer focus (internal and external customers) to meet and even exceed company’s objectives.

i. Good decision making and critical thinking

j. Computer Literate (PROFICIENT IN ALL MS OFFICE OPERATIONS)

k. Well experienced in implementation of ISO 9001 / 14000 standard