Sr Salesforce Developer - Pharma

Job Summary

Our CX team at Azurity is building new capabilities utilizing cutting-edge AI and Engagement tools. We are looking for a dynamic, change inspired, Individual self-driven hands-on Team Member.

The Senior CRM Salesforce Developer will play a key role in designing, implementing, and optimizing Salesforce solutions tailored to Azurity pharmaceutical needs. This individual is responsible for developing scalable, compliant, and high-performing CRM solutions that support commercial operations, HCP/HCO engagement, Sales rep Enablement, Medical Affairs, and regulatory compliance.

The ideal candidate will have deep expertise in Salesforce Life sciences/ Health Cloud, Sales Cloud, and Veeva CRM, along with a strong understanding of pharma industry workflows and compliance requirements (HIPAA, GDPR, Sunshine Act, FDA, etc.).

Responsibilities

• Salesforce Development: Lead the development and design of end-to-end Salesforce solutions for pharmaceutical Commercial sales, marketing, and medical affairs teams.
• Ensure scalability, performance, and security of the Salesforce platform, following best practices and industry regulations.
• Define data models, integrations, workflows, and automation strategies to streamline business processes.
• Customize and develop multi-cloud Salesforce solutions, including Sales Cloud, Life Sciences Cloud, Experience Cloud, Marketing Cloud, Maps Territory Mgmt, and CRMA.
• Pharma-Specific CRM Customization Optimization: Design and implement solutions for HCP/HCO engagement, field force automation, KOL management, Rep support programs, sample tracking, and compliance reporting.
• Oversee the customization of Salesforce objects, Lightning components, Flows, and Process Builder to enhance CRM capabilities. Knowledge of Industries cloud Vlocity techstack, including Omnistudio, Dataraptors, DPE, flexcards/ Omniscripts, etc.
• Develop and optimize territory management, consent tracking, and omnichannel engagement strategies.
• Integration Data Strategy: Define and implement integrations with third-party pharma systems, including IQVIA, Snowflake, Sales Enablement iRep platforms etc
• Ensure seamless data flow between Salesforce and analytics, customer master, and marketing automation platforms.
• Establish data governance, security, and compliance frameworks, ensuring adherence to HIPAA, GDPR, and FDA regulations.
• Stakeholder Collaboration Advisory: Act as a Tech Lead to IT teams, and Junior Salesforce developers, ensuring solutions align with strategic business goals.
• Work closely with Salesforce Admins, Business Analysts, and manage developers to guide solution implementation.
• Lead participate in discovery sessions, technical design workshops, and roadmap planning with key stakeholders.
• Technical Leadership Best Practices: Define Salesforce development standards, governance, and best practices across the organization.
• Provide technical leadership and mentoring to Salesforce teams, ensuring high-quality solution delivery.
• Conduct code reviews, performance optimizations, and security audits to maintain system integrity.
• Compliance Security: Ensure Salesforce solutions comply with pharmaceutical industry regulations (HIPAA, Sunshine Act, GDPR, FDA, etc.).
• Implement role-based access controls RBAC, audit trails, and data encryption for sensitive healthcare and patient data.

Qualifications / Preferred Skills and Experience

• 8+ years of Salesforce experience with a focus on LWC development, CRM design, and system integrations.
• Strong hands on expertise in Sales Cloud, Data Cloud, CRMA, Health Cloud, Lifesciences Cloud,
• Deep understanding of pharma-specific processes, including HCP engagement, patient services, medical affairs, and regulatory compliance.
• Experience integrating Salesforce with third-party pharma tools IQVIA, Snowflake, Customer master
• Hands on in Omnistudio, Apex, DevOps, Lightning Web Components LWC, Flows, APIs, and middleware integrations.
• Strong background in data architecture, security, and governance with a focus on HIPAA and GDPR compliance.
• Certifications:
• Salesforce Certified Administrator
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform Developer II
• Salesforce Certified Sales Cloud Consultant
• Salesforce Certified AI Associate
• Salesforce Certified AI Specialist
• Salesforce Certified Data Cloud Consultant
• Excellent communication and stakeholder interaction skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.