Sr Scrum Master

Job Summary

As the Senior Scrum Master Content Publication (Retail/E-commerce), you will play a crucial role in helping the team to deliver high-impact projects that enhance our retail and e-commerce. You will be responsible for guiding multiple scrum teams, ensuring effective agile practices, and fostering a culture of continuous improvement. You will work closely with product owners, development teams, technology leadership to ensure that our Data Analytics solutions meet business needs and drive operational efficiency.

Responsibilities

• Scrum Operations: Setting up the Scrum structure including the JIRA boards, labeling, swim lanes, effort estimates, prioritization, performance, documentation management, testing, deployment, etc.

• Facilitate Scrum Events: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring teams are aligned and focused on delivering high-quality products.

• Guide Agile Practices: Mentor and coach Scrum teams on agile methodologies, fostering a collaborative environment that encourages innovation and continuous improvement.

• Remove Impediments: Identify and resolve obstacles that may hinder the teams' progress, escalating issues when necessary to maintain momentum.

• Stakeholder Management: Collaborate with product owners, business stakeholders, and other teams to understand requirements, manage expectations, and ensure clear communication of project status and timelines.

• Performance Tracking: Monitor team performance using agile metrics and KPIs, such as velocity, burndown charts, and cycle time, to provide insights and drive improvement.

• Improvements: Continuously assess and enhance agile processes and practices within the teams, leveraging feedback and lessons learned to optimize delivery based on the retrospective teams throughput operational performance.

• Risk Management: Proactively identify potential risks and dependencies, working with the team and stakeholders to mitigate them and ensure successful project delivery.

• Process Management: Define, own and drive the processes for new project intake, incident/breakdowns, small scale upgrades, etc. and translating them into Scrum operations.

• Communications: Lead the engagement and alignment with the portfolio project management office along with enterprise communications about Data Analytics project statuses, business impact, challenges, risks, dependencies, etc. for visibility and transparency.

• Miscellaneous: Coordinate online fun events and celebrate small/big successes/teams accomplishments to enable greater collaboration among team members across the globe.

• Sending newsletters for recognition, celebrating small/big successes/teams accomplishments, etc.

• Optional: Coordinate online fun events for enabling greater collaborations among the team members across the globe.

  You have

• Experience: Minimum of 7-10 years of experience as a Scrum Master Delivery Manager, with at least 2 years in a senior role, preferably within the Data Analytics function in retail, or e-commerce domain.

• Education: Bachelors degree in Computer Science, Business Administration, Engineering, or a related field. A masters degree is a plus.

• Certifications: Certified Scrum Master (CSM) or Professional Scrum Master (PSM). Advanced certifications such as SAFe Scrum Master or Certified Agile Coach are highly desirable.

• Agile Expertise: Deep understanding of agile principles, frameworks (Scrum, Kanban, etc.), and best practices, with a proven track record of successful agile implementations.

• Functional Understanding: Deep understanding of Data Analytics functions particularly within the retail or e-commerce industry.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.