Neurealm
Sr, Service Desk_EDl
18 days ago
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Important information
Contract type:
Permanent
Location:
Tamil Nadu, India
Work mode:
Onsite
Published on:
8 October 2026
What they need
Excellent oral & written communication
Knowledge in Windows AD
Knowledge in Exchange Server / Office 365
Knowledge in Entra and Endpoint manager
Cross functional Knowledge in MAC with Windows Domain
Knowledge in User Permissions / Access Restriction for Domain Accounts
Ensure 100% availability of resources as per SOW
Standardize the Service Desk operations and implement best practices
Primary Skills (Preferred)
Knowledge in Troubleshooting OS / Hardware related Issues
Knowledge in Troubleshooting Application Related issues
Knowledge in Remote Support for Windows / MAC users with appropriate Tools
Knowledge of MS Office products (word, excel, PowerPoint, Outlook)
Secondary Skills (Preferred)
- Knowledge in Mac OS / Application Troubleshooting
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