Sr Service Engineer

JOB DETAILS
1 Conducting customer need analysis and presenting the customer with possible solutions

2 Understanding a product s functionality and possible problems and figuring out a way to handle them

3 Determining the best products to meet the requirements of a customer

4 Assisting the sales department

5 Providing technical expertise on products and/or service

6 Taking part in exhibitions, conventions and other events to help in the sales of products and/or service

7 Train colleagues and sales personnel on basic technical aspects of a product and/or service

8 Have in-depth technical knowledge about the products, their working and their pros and cons
FUNCTIONAL AREA
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