Sr. Service Lab Technician

Role Summary

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

We operate development centers in Plymouth, Michigan; Southern California (Irvine, Carson & LA); Silicon Valley (San Jose and Palo Alto); Vancouver, British Columbia; and Surrey, England; as well as a manufacturing facility in Normal, Illinois.

Please note, this is a proactive job posting, which allows us to build a pipeline of qualified candidates who we can consider for future openings. You will be contacted if a position matching your qualifications becomes available.

Responsibilities

• Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.)
• Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.)
• Improve efficiency in service procedures without compromising quality and safety of the repair
• Validate all service tooling prior to implementation to the field
• Support campaigns and containment initiatives
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Support cost analyst impact on different serviceability methods and processes
• Support cross functional teams and assist with pre-production vehicle builds
• Provide ad hoc service support to the field to support the Service organization
• Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
• Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization.

Qualifications

• Automotive Technology/Technician Degree or equivalent experience
• 5+ years of automotive experience
• 4+ years of EV experience
• OEM Certified Master Technician is a plus
• OEM Specific Technician Training is a plus
• Ability to drive non-commercial truck and trailer
• Ability to travel as needed (up to 75%)
• Must possess a valid driver’s license
• Experience working in start-up environments
• Knowledge of EV Powertrains and HV systems
• Knowledge of Diagnostic paths and best practices
• Strong written and communications skills
• Strong organization skills with attention to detail

Pay Disclosure

The hourly rate for this role is between $33.29 to $55.62 per hour for Irvine, California based applicants.   This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.   The successful candidate may be eligible for annual performance bonus.    We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.    You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). There is no fixed deadline for this application; applications are accepted on an ongoing basis until the role is filled or the opening is no longer needed.