Sr Software Engineer, Test

Job Summary

Be the one building AI-powered experiences where they matter most.

As a Senior Software Engineer in Test, you ll design and implement test strategies for new features on the Genesys Cloud Platform. You ll lead testing in a cross-functional team with Product Management, Development, UX, and Documentation. Beyond ensuring quality across functionality, security, performance, and usability, you will leverage GenAI-powered tools to accelerate test design, defect analysis, and exploratory validation. Your impact will be measured not just in finding defects, but in raising the team s productivity, decision-making, and long-term velocity through AI-driven quality practices.

This is not just executing tests or maintaining pipelines. It isn t a narrow automation role. It is a holistic quality engineering role that balances manual, automated, accessibility, security, scalability, and AI-augmented testing to elevate both coverage and efficiency.

Job Details

• Job Title: Senior Software Engineer, Test

• Department Team: WEM (Recording Team)

• Reports to: Shiny Ponmani Navaraj

• Location: Chennai

  Responsibilities

• Collaborate with PMs and Developers to understand intent, scope, and roadmap.

• Review designs and architectures, applying AI-assisted risk analysis to anticipate gaps.

• Define test plans/strategies that include AI-generated test coverage suggestions.

• Design and implement automated tests for APIs and UIs, incorporating AI-assisted refactoring.

• Lead exploratory testing and bug hunts, using GenAI to highlight edge cases and user perspectives.

• Maintain and improve pipelines, applying AI-driven triage tools to speed defect analysis.

• Mentor junior engineers, modeling how to balance traditional techniques with AI-augmented workflows.

• Innovate with AI tooling to accelerate QA workflows in feature delivery and to maintain long-term test stability.

  Minimum Requirements

• 5+ years in software testing or data engineering for large-scale systems.

• Experience with Java (or similar), Jenkins, Selenium / Playwright , TestNG/JUnit , REST APIs , Git , and cloud platforms ( AWS preferred).

• Familiarity with observability tools ( Sumo Logic , New Relic , etc.).

• Strong technical and communication skills to collaborate across global teams.

• Ability to evaluate risks, guide design trade-offs, and implement robust automation frameworks.

• A mindset of mentorship and continuous learning, helping the team reframe AI not as a replacement but as an amplifier of productivity and creativity.

  Desirable Skills

• Practical experience with AI tools for testing, debugging, or quality analysis.

• Proficient in leveraging AI-assisted development tools (e.g., GitHub Copilot, Claude Code) to accelerate coding, debugging, and code review, while maintaining strong judgment and accountability.

• Experience introducing AI tools into workflows-for example, using LLMs to generate test cases from requirements, debug failed builds faster, or explore alternative test strategies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.