Sr. Steward

Position: Senior Steward
Department: Food & Beverage / Restaurant Operations
Reports To: Restaurant Manager / F&B Manager

Salary : 13000-14500 per month

Job Summary

The Senior Steward is responsible for supervising service staff and ensuring smooth, efficient, and high-quality food and beverage service. The role involves coordinating daily operations, maintaining service standards, handling guest requirements, and supporting the restaurant team.

Key Responsibilities

• Supervise and guide stewards and junior service staff during daily operations.
• Allocate duties and work stations to team members.
• Ensure tables, dining areas, service stations, and equipment are clean and properly maintained.
• Welcome guests and provide professional and courteous service.
• Take and serve food and beverage orders accurately and efficiently.
• Coordinate with the kitchen and bar to ensure timely service.
• Monitor food presentation, portioning, and service standards.
• Handle guest requests, complaints, and special requirements professionally.
• Ensure proper handling of crockery, cutlery, glassware, and service equipment.
• Check opening and closing duties and ensure all areas are ready for service.
• Maintain hygiene, sanitation, and safety standards according to company policies.
• Train and assist new team members in service procedures and standards.
• Monitor stock levels of service items and report shortages or damages.
• Support the Restaurant/F&B Manager in achieving operational and customer-service goals.
• Prepare or assist with daily reports, checklists, and shift handovers.

Required Skills & Qualifications

• Minimum .1-2 years of experience in restaurant, hotel, banquet, or hospitality operations.
• Previous experience in a supervisory/service role preferred.
• Good communication and interpersonal skills.
• Strong customer-service orientation.
• Ability to lead and motivate a team.
• Good knowledge of food and beverage service procedures.
• Ability to work under pressure and manage busy service periods.
• Basic knowledge of hygiene and food-safety standards.
• Professional appearance and positive attitude.

Working Conditions

• Full-time position.
• Flexible shifts, including weekends and holidays.
• Requires standing and moving for extended periods.
• May involve working in a fast-paced restaurant, hotel, banquet, or hospitality environment.

Pay: ₹12,000.00 - ₹14,500.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person