Sr. Supply Chain Operations Manager, Canada

About Us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About The Role This role supports Canada supply chain operations. You will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs.

Key Responsibilities Include

• Lead the Supply Chain operations team in Canada - including Order processing, Logistics and planning
• Manage and optimize Logistics budget
• Support improvement projects in Supply Chain to drive cost optimization and Service improvements
• Work closely with refurbishment team to ensure availability of B grade products
• Ensure availability of Spares and accessories
• Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales.
• Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process
• Drive excess inventory reduction initiatives to support inventory and working capital targets.
• Manage the monthly demand planning cycle for spare parts and accessories.
• Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends.
• Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams.
• Ensure demand for refurbishment operations is properly captured to support the production line.
• Oversee the monthly supply planning and S & Op review process.
• Drive customer service improvements by minimizing out of stocks.
• Take initiative to resolve issues by developing and executing solutions.
• Publish dashboards of KPI’s to senior leadership.
• Communicate clear priorities and required results. Provide consistent support and regular feedback.
• Identify gaps in knowledge and driving appropriate training solutions

About You

• Bachelor’s in supply chain, operations management, logistics or related field.
• 8+ years of experience in a supply chain role in a consumer goods organization.
• Proven experience analyzing and resolving inventory related issues.
• Experience with SAP S4 and SAP IBP.
• Advanced knowledge and proficiency in Microsoft Excel.
• Strong working knowledge of supply chain processes and systems.
• Strong communication skills.
• Solutions oriented; helps minimize impact and deliver results.
• Ability to collaborate effectively with internal and external teams.
• Ability to multi-task and manage conflicting priorities effectively.
• Organized, with excellent follow-through capabilities.
• Strong leadership skills with the ability to motivate a team to achieve results.
• Ability to thrive in a fast-paced environment.

Salary: $127,000 - $159,000 annually + bonus opportunity

Benefits At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial Benefits

• Dyson Matching RSP contributions
• Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D)
• Short-Term and Long-Term Disability
• Employee Referral Program
• Dyson Product Discounts

Lifestyle Benefits

• Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time
• Generous Maternity Leave Program
• Employee Assistance Program

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at [email protected] for more information. Dyson is an Equal Opportunity Employer.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.