J
J&M Group
Sr. Technical Support Analyst
Skills
SQL QueriesELK Stack
3 months ago
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Important information
Contract type:
Permanent
Location:
Toronto, ON, Canada
Work mode:
Onsite
Published on:
16 August 2026
What they need
- We're looking for a Sr. Technical Support Analyst to join Wealth Management BRAID Application Support team,
- providing world-class support and resolving issues across technical and business teams.
- Strong hands-on experience with the Pega platform is essential, along with process/workflow analysis skills.
- The role involves monitoring system health using Dynatrace and ELK stack, writing SQL queries, and leading root cause investigations for application failures.
- Excellent communication skills and flexibility for rotational on-call support are required.
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