SR Workday HRIS Analyst

The Sr. Workday HRIS Analyst will join the HR Technology team and serve as a key partner supporting Workday operations, enhancements, testing, configuration, and continuous improvement initiatives. This position is responsible for providing day-to-day functional and operational support across the Workday environment while acting as a liaison between HR stakeholders, Product teams, and IT Engineering. The ideal candidate will bring strong Workday configuration expertise, a deep understanding of HR business processes, and the ability to troubleshoot production issues, implement enhancements, and support major HR technology initiatives. This role requires an individual who can quickly contribute in a fast-paced production support environment while balancing operational support with ongoing optimization and enhancement efforts.

Key Responsibilities

Workday Operational & Functional Support

• Provide day-to-day production support and operational maintenance for the Workday environment.
• Troubleshoot system issues, resolve user inquiries, and support ticket management activities.
• Serve as a subject matter expert on Workday functionality, business processes, and best practices.
• Support HR stakeholders by providing guidance on Workday transactions, processes, and system capabilities.
• Perform hands-on Workday configuration and maintenance activities.
• Conduct data audits and data quality reviews to ensure accuracy, completeness, and compliance.
• Identify root causes of data issues and coordinate remediation efforts with HR, Product, and Engineering teams.
• Support ongoing data maintenance, data corrections, and mass data updates.

Enhancement Implementation & System Improvements

• Support intake, analysis, and implementation of enhancement requests ranging from simple improvements to complex system initiatives.
• Partner with Product and Engineering teams to design, configure, test, and deploy Workday enhancements.
• Configure and maintain Workday business processes, security roles, reports, dashboards, and integrations.
• Participate in system upgrades, releases, and continuous improvement initiatives.
• Develop and maintain documentation, user guides, job aids, and standard operating procedures.

User Acceptance Testing (UAT)

• Lead and execute User Acceptance Testing (UAT) activities for system enhancements, upgrades, and major initiatives.
• Develop test strategies, scenarios, and test cases in partnership with business stakeholders.
• Execute testing, document results, manage defects, and coordinate issue resolution.
• Validate enhancements and production fixes prior to deployment.

Reporting & Analytics

• Develop and maintain Workday reports and dashboards.
• Provide reporting and analytics support to HR and business stakeholders.
• Support data-driven decision-making through accurate reporting and workforce insights.
• Partner with stakeholders to identify reporting requirements and deliver actionable information.

Integrations & Vendor Support

• Support inbound and outbound data exchanges with third-party vendors and systems.
• Validate data files, reconcile outputs, troubleshoot integration issues, and coordinate resolution efforts.
• Support Enterprise Interface Builder (EIB) processes and data loads.
• Partner with Engineering teams to address integration-related issues and enhancements.

Cross-Functional Collaboration

• Serve as a bridge between HR stakeholders and technical teams.
• Work closely with HR Centers of Excellence, Product Management, and IT Engineering.
• Translate business needs into functional requirements and technical specifications.
• Communicate system impacts, enhancement opportunities, and process improvements to stakeholders.

Required Qualifications Experience & Education

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field.
• Minimum of 7 years of relevant HRIS, HR Technology, or Workday experience.
• Minimum of 3 years of hands-on Workday configuration experience.
• Minimum of 3 years supporting Workday operational production environments and enhancement initiatives.

Critical Workday Experience

Strong hands-on experience supporting and configuring the following Workday modules:

• Core HCM
• Performance
• Advanced Compensation
• Talent

Additional Experience With The Following Modules Is Highly Desirable

• Recruiting
• Benefits
• Reporting

Technical & Functional Skills

• Strong Workday functional and configuration expertise.
• Experience supporting production issues, troubleshooting, and operational maintenance.
• Hands-on experience implementing and testing Workday enhancements.
• Experience with Enterprise Interface Builders (EIBs), mass data loads, and data corrections.
• Strong understanding of Workday business processes and downstream system impacts.
• Experience supporting User Acceptance Testing (UAT), including planning, execution, defect management, and validation.
• Strong understanding of HR data structures, governance, and data quality practices.
• Advanced analytical, problem-solving, and troubleshooting skills.
• Experience working with Workday reporting and analytics tools.
• Ability to manage multiple priorities in a fast-paced environment.

Communication & Collaboration

• Excellent verbal and written communication skills.
• Ability to interface effectively with HR leaders, business stakeholders, vendors, and technical teams.
• Strong technical writing and documentation skills.
• Ability to translate operational issues into clear business and technical requirements.
• Strong stakeholder management and collaboration skills.

Preferred Qualifications

• Workday Pro Certifications in:

• Core HCM

• Talent

• Performance

• Compensation

• Benefits

• Recruiting

• Reporting

• Experience with Phenom Candidate Sourcing and CRM.

• Experience supporting Agile software development methodologies.

• Experience working within large enterprise HR technology environments.

• Previous experience supporting year-end HR processes, compensation cycles, performance reviews, and talent management initiatives.