SRE & Devops Leader

Job Title

Senior SRE & DevOps Leader Enterprise Platform Engineering

Role Summary

The Senior SRE & DevOps Leader is a senior technical leadership role that owns enterprise platform-level Site Reliability Engineering (SRE) and DevOps across all product engineering teams. This role provides end-to-end ownership of reliability, CI/CD, environment and branch management, observability, incident response, and FinOps — defining the shared engineering standards, platform tooling, and best practices that give every product team a consistent, secure, and cost-efficient path to production. The leader sets enterprise DevOps and reliability strategy, builds the central platform capabilities that teams consume, and mentors engineers to drive a culture of operational excellence organization-wide.

Educational Qualification

• ME / BE / MCA / MTech in Computer Science, Engineering, or related discipline
• Relevant Cloud / DevOps / SRE certifications (AWS, Azure, Kubernetes) preferred

Experience

• 12+ years of experience in software / platform engineering, with 5+ years leading enterprise SRE and/or DevOps across large-scale, multi-team environments
• Proven experience operating and scaling production-grade, cloud-native platforms at enterprise scale

Key Responsibilities

Enterprise SRE & Reliability Ownership

• Own enterprise platform-level reliability; define and govern SLIs, SLOs, and error budgets across all products and shared services, driving uptime, latency, and reliability targets.
• Own incident management, on-call, and blameless postmortems, along with resilience, HA/DR, scaling, and performance engineering.

Enterprise CI/CD, Build & Release Engineering

• Own and standardize enterprise-wide build scripts and CI/CD pipelines; consolidate fragmented tooling into a consistent, governed toolchain used by all teams.
• Establish enterprise branch-management and release standards — feature, release, and hotfix policies, tagging/versioning, and blue-green / canary deployments.
• Drive Infrastructure as Code, automated deployments, and repeatable, auditable release processes as reusable platform capabilities.

Environment, Configuration & Access Management

• Own environment management (Dev, QA, UAT, Prod) with consistent provisioning, configuration, and promotion controls across the platform.
• Manage access, secrets, and credentials; enforce least-privilege and serve as IT liaison for infrastructure and platform dependencies.

Observability, Monitoring & Logging

• Establish enterprise-wide monitoring, logging, tracing, and alerting standards with actionable dashboards and SLO-based alerts.
• Instrument systems for proactive detection, faster MTTR, and data-driven capacity and reliability decisions.

FinOps, Capacity & Server Sizing

• Drive FinOps practices — cost optimization, server right-sizing, autoscaling, capacity planning, and infrastructure budgeting across the platform.
• Provide unit-cost visibility (per product / workload) to support platform-economics and rate-card decisions.

Security, Compliance & Best-Practice Enablement

• Embed security policies, patch/vulnerability management, and compliance (HIPAA/PHI, SOC 2, Zero Trust) into the delivery pipeline.
• Champion and roll out enterprise SRE/DevOps best practices across every product team; mentor engineers and build a culture of operational excellence.

Leadership & Mentorship

• Act as enterprise technical authority and mentor for SRE and DevOps engineers across all product teams.
• Lead design reviews, technical decision forums, and operational governance; collaborate with product, engineering, security, and compliance stakeholders in Agile environments.

Required Skills & Expertise

• SRE fundamentals: SLI/SLO/error budgets, incident & on-call management, resilience / chaos engineering, HA/DR
• CI/CD & DevOps: Azure DevOps, Git, Jenkins, Jira; build & release automation, branch/environment management, blue-green & canary
• Infrastructure as Code: Terraform / Bicep / ARM; automated, repeatable provisioning
• Observability: monitoring, logging, tracing, alerting; APM & dashboards (Prometheus/Grafana, ELK, CloudWatch, App Insights, Datadog)
• Cloud & platform: AWS and Azure; Kubernetes / containers, serverless, networking, autoscaling; platform / internal developer platform engineering
• FinOps: cloud cost optimization, server right-sizing, capacity planning, unit-cost / rate-card modeling
• SecOps: access & secrets management, security policy enforcement, HIPAA/PHI, SOC 2, Zero Trust, vulnerability & patch management

Preferred / Nice to Have

• Experience with healthcare / RCM platforms and HIPAA / SOC 2 / HITRUST audit environments
• Experience building an Internal Developer Platform (IDP) and developer-productivity tooling at enterprise scale
• Experience defining enterprise DevOps / SRE strategy at a platform or organizational level, driven by DORA metrics

Role Level

• Senior Manager / Director – Enterprise SRE & DevOps
• Enterprise platform-level technical leadership role with cross-team, organization-wide engineering-excellence ownership