Codeplusplus Academy

Job Summary
We are looking for an SRE / Cloud Operations Support Engineer with 1–3 years of relevant experience in cloud operations and production support. The candidate will be responsible for monitoring cloud-hosted applications, responding to alerts, managing incidents, troubleshooting production issues, and ensuring service reliability.
The current infrastructure is primarily hosted on Microsoft Azure &amp; AWS , with an ongoing migration to Google Cloud Platform (GCP). The ideal candidate should have hands-on experience with monitoring tools, incident management, Linux systems, and basic infrastructure automation.
Key Responsibilities
<ul>
<li>Monitor applications, services, and infrastructure hosted on Azure and support the transition to GCP.</li>
<li>Monitor and respond to alerts from Datadog and PagerDuty within defined Service Level Agreements (SLAs).</li>
<li>Perform first-level incident triage, root-cause investigation, and troubleshooting.</li>
<li>Execute documented runbooks to resolve recurring production issues.</li>
<li>Monitor critical overnight jobs, scheduled processes, and batch processing activities.</li>
<li>Identify, report, and escalate production incidents and potential service disruptions.</li>
<li>Support monitoring configuration, alert tuning, and noise-reduction initiatives.</li>
<li>Contribute to runbook documentation and operational process improvements.</li>
<li>Assist with infrastructure configuration changes using Git and basic Terraform workflows.</li>
<li>Coordinate with the internal SRE, DevOps, and engineering teams to resolve complex issues.</li>
<li>Maintain accurate incident logs, resolution notes, and shift handover documentation.</li>
<li>Follow established operational procedures and security best practices.</li>
</ul>
Mandatory Skills
<ul>
<li>Cloud Operations: Microsoft Azure and/or GCP cloud environments.</li>
<li>Monitoring &amp; Alerting: Datadog and PagerDuty.</li>
<li>Production Support: Incident management, alert response, and troubleshooting.</li>
<li>Operating Systems: Linux/Unix fundamentals, command-line operations, and log analysis.</li>
<li>Infrastructure as Code: Basic Terraform knowledge.</li>
<li>Version Control: Git fundamentals, branching, and pull requests.</li>
<li>Cloud Infrastructure: Understanding of virtual machines, cloud services, and infrastructure monitoring.</li>
<li>Networking: Basic knowledge of DNS, TCP/IP, ports, connectivity, and firewalls.</li>
<li>Problem-Solving: Ability to investigate issues, follow runbooks, and escalate incidents appropriately.</li>
</ul>
Preferred Skills
<ul>
<li>Python, Bash, or PowerShell scripting.</li>
<li>CI/CD pipeline fundamentals.</li>
<li>Observability concepts, including metrics, logs, and traces.</li>
<li>Alert tuning, alert noise reduction, and monitoring optimization.</li>
<li>Exposure to Docker and Kubernetes.</li>
<li>Familiarity with Azure DevOps and cloud migration activities.</li>
<li>Basic understanding of AWS cloud services.</li>
</ul>
Required Qualifications
<ul>
<li>Experience: 0–3 years in SRE support, cloud operations, DevOps support, or production support.</li>
<li>Education: B.E./B.Tech in any specialization or MCA.</li>
<li>Practical troubleshooting skills and the ability to work in a production environment.</li>
<li>Willingness to support scheduled overnight monitoring and shift handovers, as required.</li>
</ul>
Job Details
<ul>
<li>Role: SRE / Cloud Operations Support Engineer</li>
<li>Industry: IT Services &amp; Consulting</li>
<li>Department: IT &amp; Information Security</li>
<li>Employment Type: Full-Time, Permanent</li>
<li>Role Category: IT &amp; Information Security – Other</li>
</ul>
Pay: Up to ₹350,000.00 per year
Benefits:
<ul>
<li>Health insurance</li>
<li>Internet reimbursement</li>
<li>Paid sick time</li>
<li>Paid time off</li>
<li>Provident Fund</li>
<li>Work from home</li>
</ul>
Ability to commute/relocate:
<ul>
<li>Coimbatore, Tamil Nadu 641004: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>
Application Question(s):
<ul>
<li>why need this job ?</li>
<li>Why are you interested in this job?</li>
</ul>
License/Certification:
<ul>
<li>Azure/GCP/Terraform/Datadog (Preferred)</li>
</ul>
Location:
<ul>
<li>Coimbatore, Tamil Nadu 641004 (Required)</li>
</ul>
Work Location: In person

SRE / Cloud Operations Support Engineer ( Tamil nadu only )

SRE / Cloud Operations Support Engineer ( Tamil nadu only )

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